Midisport uno and noise

I just got a midisport uno. The midi is working fine but I'm getting a constant noise (hum, buzzing etc). It's not the first midi interface that does that. I need to find a solution because it's currently useless. I can't use it to record or perform live. The weird thing is that whenever I use my old trigger finger With its midi out I don't get this issue, the audio signal coming from my synths is clean.
Any suggestion would be great.

Thanks in advance.
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  • Corey S (Official Rep) July 13, 2016 14:11
    Hi,

    Thanks for posting!

    What exactly are you doing here/what is your setup like? Are you sending MIDI in or out? Is this sound emanating from the unit itself or coming out of your speakers? Where are the speakers connected?

    What operating system are you using? Will this happen with a different computer?

    Hum or buzzing sounds like a weak connection somewhere, possibly the MIDI cables or the USB port. Please make sure to try different USB ports and MIDI cables and depending on your OS I may have some more things for you to try.

    Let me know how this goes!
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  • Thanks for your reply.

    My setup is as following:

    M-audio midisport uno going in a USB port on Desktop or laptop running Windows 8.1 --> midisport own midi in out cables going to midi in out of my nord drum 2 module --> left and right audio unbalanced 1/4" going from the drum module to my focusrite Scarlett 2i2 soundcard (plugged in a USB port of my desktop or laptop) ---> headphones (audiotechnica M50x)

    I am experiencing the noise issue only when the midisport is plugged in meaning the problem isn't from the soundcard. Also, I tried different audio cables to no avail. I can't use different midi cables since the uno has its midi cables attached to the device.
    I'm using the latest driver.
    I tried different USB ports as well as using a powered USB hub. Still the same issue.
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  • Hello Corey,

    I solved the problem. I had selected the wrong input method on my sound card. Instrument was selected when it should have been line. That's what was causing the noise.
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