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Moved house - now no sound ...

Just moved house - plugged in the M-track 2x2 again and there is no sound coming through. It says not connected - but the lights are on, confused. Sorry - not a techie! (Clearly) - any suggestions?
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  • Eliza (Official Rep) October 16, 2019 13:20
    Hey Suzanne,

    Thanks for posting!

    Sorry to hear that you are having trouble! What operating system is your computer running? If you have a macOS the M-Track will not require drivers. In which case, I suggest connecting the M-Track with different USB cables and to other ports on your computer. If possible, test with another computer. Does the issue persist?

    If you are using a PC, ensure that you have the correct driver for your OS installed. Drivers can be downloaded from the following link:

    M-Track Driver 1.0.6 (PC)

    Try this and let me know how it goes!
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