Multi note-sound when i click a keyboard key

I am with Windows 7, oxygen 25, plug and play. It s the same with mixcraft or ableton. It s just with 3 Keys the other one are ok. When i record The notes are in the score, i click in one key and 6 notes are recording.
When i just play, it s make the same. Thanks
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  • Hi,

    Sorry you are having trouble with that.

    This sounds like it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    I hope this helps! Let me know if you have any additional questions.
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