I’m frustrated

My Macbook no longer detects my NRV-10

Hi there. I am still not too sure if this is a technical Mac issue or just something that can be resolved on my own.

My Macbook Pro recently went blank on me and I took it to get pretty much most of it replaced. Since it's come back, I've had a few problems installing drivers. When wanting to get back to recording, I tried connecting to my NRV10 but my macbook doesn't recognise it. I then downloaded a driver for it and i do have the m-audio firewire on here but both that and Reaper don't recognise the mixer.

Is this something I can resolve myself or do I need to take it back to iDigital to see what the problem is?
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