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Oxygen 25 no longer communicating with Pro Tools 11

My oxygen 25 is not communicating with Pro Tools 11, I've been all through the setup menu on Pro Tools don't follow the guidelines to set up the device and it still won't communicate with Pro Tools 11... please help. Os Windows 10
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  • Hey Steve,

    Thanks for posting!

    We can verify that your Oxygen is sending MIDI data to your computer with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers you have connected to your computer.

    For testing MIDI devices on PC:
    MIDI-OX

    This video will get you set up quickly for Input Monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    Select the Oxygen as a MIDI input source in the monitor and send it some data from the keys and controllers. If the input monitor shows MIDI data is being transferred, the Oxygen is working properly and you will simply need to configure it with Pro Tools. This knowledge base article will help you do that:

    M-Audio Oxygen (MKIV) Series - Setup In Pro Tools 10 and 11

    I hope that helps you! Let me know if you have any questions.
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  • Thank you for your reply, but after going thru every file and tab I fixed it. But my windows 10 updated again and now my Oxygen 25 will Not communicate with my pro tools 11 and I don't remember what I did. PLEASE HELP!!!
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