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Oxygen 25 pre map logic x

Hello guys I recently bought an m audio oxygen 25 and I plugged in to Logic X and everything was working perfectly but after couple of days all the pre mapped gone.
Knobs not working,play,stop,loop etc.
Can someone help me please?
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  • Hey Lorenzo,

    Thanks for posting!

    Sorry you're having some trouble with that! Let's try opening Logic's Control Surfaces menu and deleting the entry for the Oxygen you are using. Close then relaunch Logic - since you deleted the Oxygen as a control surface, it should prompt you to automatically assign the controls on the Oxygen.

    Once you assign the controls, you can download and install DirectLink for additional control of the software from the Oxygen. DirectLink is another map for the Oxygen and will give you some additional control over Logic. This knowledge base article will provide some additional details and help you set up DirectLink:

    M-Audio Oxygen (MKIV) Series DirectLink

    I hope that helps you!
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  • I tried to follow your suggestion but unfortunately did not work actually now nothing is working even the keys.
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  • Hey Lorenzo,

    Sorry to hear you're still having trouble!

    We can verify whether your Oxygen is sending MIDI data to your computer with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the Oxygen as a MIDI input source in the monitor and send some data with its keys and controllers. If you see data appear in the input monitor window, the controller is sending MIDI data to your computer and will only need to be configured for MIDI input in the software you're using. Please refer to your software's documentation for more information regarding software setup.

    If the Oxygen is not sending MIDI data to the monitor, let's test the connection between the controller and the computer. Try connecting the controller with a different USB cable, with different USB ports on your computer, and with a different computer to see if you can reproduce the same behavior. Be sure to connect directly to the computer via USB and avoid using any USB hubs or adapters.

    If you try the steps listed above and you are still unable to send MIDI data with the controller, this sounds like it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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