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Oxygen 49: one button plays a lot of notes

Hi there.

Got new Oxygen 49 and found a problem with some keys.
For example, when I press C2 it sounds as C2, but when I press D#2 note it plays a lot of notes: F,F#,G,C,C#,D,Eb,E.
There are many keys on the keyboard with the same issue.
Please see attached screens.
I've tryied to reset settings (pressing - and + buttons and turn on the device)
and it didn't help. Must there something be displayed if I'm doing it right?
Could someone please help me to fix problem.

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