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Oxygen61 not sending midi to LogicPro X - can't trigger instruments.

Purchased Oxygen61 on 11/14/2018 (black)
√ downloaded and installed Oxygen_DirectLink_Logic_1.1.1.dm
Running LogicPro X 10.4.4 on MacOS High Sierra v10.13.6, 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3; Focusrite Scarlet 6i6 interface.

Transport controls in Logic working, and some channel selection functions, but no midi in or out. Oxygen61 shows up in Audio Midi Setup but can't select midi channels or "cable" device to Unitor 8 MK II. I've searched Knowledge Base and Forum here but no joy. The manual keeps referring to an "enter" button, but there is no "enter" button on my Oxygen61 - maybe labeled something else?

In LogicPro preferences, Oxygen61 shows up in Midi/Inputs, but not in Control Surfaces. Any suggestions greatly appreciated.
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  • Eliza (Official Rep) July 11, 2019 12:53
    Hey Scott,

    Thanks for posting!

    Sorry to hear that you are having trouble! I suggest deleting the current Logic preference file. To do this:

    1. Close Logic and any other Audio/MIDI applications.

    2. Click the Go menu from your desktop, hold down the Option key and select Library.

    3. Click on the Preferences folder.

    4. Delete the com.apple.logic.pro.cs file (delete all if there are multiple).

    5. Connect the Oxygen and reopen Logic.


    If you are still unable to send all MIDI data with the Oxygen, let's verify what your controller is sending with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on PC:
    Download MIDI-OX

    This video will get you set up quickly for MIDI input monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the Oxygen as a MIDI input source in the monitor and send some data with its keys and controllers. If you see data appear in the input monitor window, the controller is sending MIDI data to your computer and will only need to be configured for MIDI input in the software you're using. Please refer to your software's documentation for more information regarding software setup.

    If the Oxygen is not sending MIDI data to the monitor, let's test the connection between the controller and the computer. Try connecting the controller with a different USB cable, with different USB ports on your computer, and to a different computer to see if you can reproduce the same behavior. Be sure to connect directly to the computer via USB and avoid using any USB hubs or adapters.

    If you try the steps listed above and you are still unable to send MIDI data with the controller, there is most likely an internal issue. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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