I’m frustrated

Pro Tools Express, 10.3.3 - choppy recording

When I am able to record (and I have had much difficulty working out how to get that happening), the recording plays back really choppy, and kind of stretched out. I have had lots of trouble getting playback at all, and getting things to record at all.

Windows 7 SP1, Pro Tools Express 10.3.3.

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  • Hello,

    Thanks for posting!

    What is the type and speed of your computer's processor?

    Could you provide a screenshot of the following menus from Pro Tools:

    -Setup > Playback Engine
    -Setup > Hardware > Launch Setup App > ASIO section

    Let me know and I'd be happy to help!
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  • Hello :)

    My processor is: AMD FX-8120 8-core 3.10GHz
    RAM: 16 Gb



    Thank you! Please let me know if you need more info.
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  • Instead of using the ASIO4ALL driver, let's use the M-Audio ASIO driver. It was designed specifically for use with Pro Tools. Download below:

    M-Track Series Windows_1.0.6.zip

    Restart your computer after installing. Now, open Pro Tools and go back to the Setup>Playback Engine menu. Change the top dropdown from ASIO4ALL to M-Track Quad ASIO. Pro Tools will quickly reset to make these changes.

    Let me know if this helps!
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  • Okay, so there was a whole lot of messing with Protools Express trying to solve recording issues. We had all sorts of issues with no audio input, garbled audio input, then back to no audio input at all. A couple of frustrating weeks, made extra-frustrating by the fact that apparently which USB port the M-Audio input box was connected to made a major (and unexpected difference).

    So, finally we've got the audio input issues all squared away. We can create the appropriate I/O channels, record audio from the microphone and that's all just great.

    Unfortunately, somewhere in the late stages of that process, we lost all audio OUTPUT. To be clear, Windows can still output through the RealTek audio device, and that's cool. Audacity can too. In fact, everything can - except ProTools Express.

    We've looked over the ASIO4ALL configuration. The RealTek audio hardware is enabled there, and the ASIO4ALL configuration tool reports no errors. (Windows is obviously happy with the RealTek hardware and drivers and has no trouble using them, of course)

    But we can't get a peep out of Protools Express through that (or any other) audio output device. Everything looks like it is outputting fine but nothing actually comes out of the audio path.

    The odds are that we're missing (or have messed up) one of several very simple, very basic things, that we just can't seem to identify. What might those things be?
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  • Have you tried using our ASIO drivers, as opposed to ASIO4ALL? Pro Tools is very particular about how it "speaks" with audio devices and the priority of the resources it demands from your computer. I've run into somewhat similar problems with ASIO4ALL, especially when your computer has a lot of audio drivers available or is "sharing" these devices.

    If you haven't, try the M-Audio ASIO drivers. In Pro Tools, it will show up as M-Track Quad ASIO. Select it from the Setup>Playback Engine menu. After Pro Tools does a quick reboot, go to the Setup>I/O menu. Under inputs and outputs, clear all of the current available ports. Finally, press the "Default" button on each menu to refresh the proper inputs/outputs.
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  • I’m thankful
    Hi Dan,

    Yep, finally got things working on my tower with the M-audio ASIO drivers. I was hoping to be able to hear things out of my speakers on my computer, but I'm guessing I'll need monitors attached to my device instead.

    Thank you Dan!
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