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Pro Tools Express won't locate M-Track Quad

Mac OS X 10.9.2
Pro Tools Express (came with M-Track Quad) PT Ex ver 10.3.3
M-track Quad driver: _3_00b13.dmg
iLok: LicenseSupporterMac_v2.3.1_24648.dmg

Just as the topic states... Pro Tools Express won't recognize my interface. Garageband will, but no PT. And I am not loving the Garageband so much. I think all of my drivers are current- I have a feeling this is a common problem.

Worst part may be that I can't uninstall PT Express for some reason. Someone please help...
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  • Hello Steve,

    Thanks for posting. I'm sorry you're having difficulty!

    As you know, the M-Track Quad drivers for OSX 10.9.2 are in a BETA release phase. It's great that the M-Track Quad is working with other DAWs! However, the Pro Tools specific problem is a good one to note.

    Could you send your feedback to betafeedback@inmusicbrands.com ?

    Include the following information:

    -OS version
    -Mac model (ex, iMac Early 2011)
    -USB port type (USB 2.0 / 3.0)
    -Amount of RAM installed
    -Driver version
    -Product being used with the driver
    -A step by step reproduction of the issue in question (if possible)
    -A summary of the issue

    Let me know if you have any questions and I'd be happy to help!
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