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I’m sad, frustrated, depressed

Projectmix won't come out of vegas mode

Ok, so I went to mix some projects for some artists that I work with today. As I start it up, the board goes straight into vegas mode without me holding the zoom key. I tried to cut it off and on, pull the power cord without turning it off, leaving it off for hours and pretty much everything imaginable, but it still loads straight to vegas mode. If anyone can help me it would be great. That board is great for hands-on digital mixing and would rather not go back to mouse and keyboard please!!
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  • Have you tried resetting it:

    To reset the unit to factory defaults (this resets the base running mode to Cubase and resets any data that has been programmed into MIDI mode), go into the SETUP menu on the device, press the lighted SEL key under the label "Factory Defaults," then press the lighted key under the word “Yes.” There will be a slight delay (2 seconds or so) as the unit resets itself, and then it will restart.

    Joel
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  • Hey Shawn,

    Thanks for posting. Sorry to hear you're having trouble!

    I can't really support the internals of the Project Mix I/O and there are no longer parts available for them, at least from M-Audio directly. However, I figure I'd at least provide the M-Audio authorized service center list in case you were interested in potentially servicing it. They may say they can't fix it due to parts availability, but I'd like to share the contacts regardless :)

    Here's the US/Canada list. Let me know if you're outside the country/region:

    Techni-Serve
    80 Greenwood Avenue
    Midland Park, NJ 07432
    Toll Free: 877-769-0093
    Tel. 201.670.1767
    http://www.tsirepair.com/
    info@tsirepair.com

    Custom Sound & Lighting
    520 Westney Road South
    Unit No.16
    Ajax, Ontario L1S 6W5
    Canada
    Tel. 905-683-6715
    brian@customsoundonline.com

    Fleet Pro Sound & Lighting
    Unit No. 104
    6 Bexley Place
    Ottawa, Ontario K2H 8W2
    Canada
    Tel. 866.464.3533
    http://www.fleetsound.com/catalog/
    service@fleetsound.com

    Option Technique Inc
    750, Cote de La Pente Douce, suite 204
    Quebec, Quebec G1N 2M1
    Canada
    Tel. 418-651-9725
    Service email: administration@optiontech.qc.ca
    www.optiontech.qc.ca

    Virtual Sound Technologies
    1270 Lincoln Avenue Suite 1000
    Pasadena, CA 91103
    Tel. 626.794.8196
    www.vstservice.com

    Bammel TV
    14530 Walters Road
    Houston, TX 77014
    Tel. 281.444.0287
    info@bammeltv.com
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