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I’m Frustrated.

Setup Trigger Finger Pro with ProTools

Can't use pads on Trigger Finger Pro (physical object) and hear in ProTools on the computer. But can use mouse/cursor in Aresenal on ProTools and hear all sounds. I have setup exactly as shown on the M-Audio website "Setting up with ProTools". I'm running ProTools 11 on PC windows 10. What do I need to do?
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  • Corey S (Official Rep) May 31, 2016 21:06
    Hi Tatten,

    Thanks for posting!

    It sounds like you just haven't installed the drivers or need to reinstall them:

    Trigger Finger Pro - Windows Driver

    I hope this helps!
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  • Hi Corey,

    I uninstalled the Trigger Finger Pro Version I had and installed version 1.0.8.

    Not too sure what has happened but, Now in ProTools, under Peripherals, "Receive from" I can only choose: "2- Trigger Finger Pro Mackie (Emulated)"

    However in

    "Send to" I can choose: "Trigger Finger Pro Mackie".

    There seems to be a lot of options for "2- Trigger Finger Pro Mackie (Emulated)"
    but, not for the normal "Trigger Finger Pro Mackie".

    Now I cannot use knobs, Faders or buttons on my Trigger Finger Pro and see them move in Pro Tools. I have gone through and checked the settings over and over and can not find the problem...

    Is there any settings in Pro Tools or on the Trigger Finger Pro that would be affecting/ making this happen?

    Hopefully it is an easy fix....?

    Kind regards, Tatten.
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  • Corey S (Official Rep) June 02, 2016 14:03
    Hmm, try running PT "as administrator." Right click on the application icon and select "Run as Administrator." That can often resolve issues like this where the ports don't show up correctly.

    Connection with Arsenal is working again though?
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