Trigger Finger Pro connectivity problems

My trigger won't connect to Arsenal! In settings it shows me on active midi inputs:
-trigger finger pro-MIDIIN2(trigger finger pro)-MIDIIN3(trigger finger pro)
I click on the Arsenal Logo ,no blue connectivity!
The device is set on:Arsenal preset.
Please help me! I can't figure it out!
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  • 1. Nowhere in the documentation, were you directed to select/check off 2 different MIDI Input driver settings simultaneously!

    2. Nowhere in the documentation were you instructed to look for those _specific_ MIDI driver entries, correct?

    3. Instead, the documentation indicates the following should appear in Arsenal's

    CONFIGURE SETTINGS (click on the "gear" icon) > I/O (Input/Output) Settings MIDI Input driver panel:

    Trigger Finger Pro MIDI ✔ select this one only!

    Trigger Finger Pro Mackie

    Trigger Finger Pro Arsenal (invisible on Windows PC systems)

    4. You haven't any of the above, detected by Arsenal, judging from your supplied image, which by the way, doesn't even match the driver description names you typed out for us in your post!

    Download, unpack and install the Trigger Finger Pro MIDI Driver package from the DRUM MACHINES > TRIGGER FINGER PRO area of
    M-Audio.com's Support > driver downloads site -- making absolutely certain you select the correct driver package per your Computer type, OS version number and addressing type (32 or 64-bit?)

    After unpacking and installing the driver, reboot your computer, and look inside Arsenal again (step #3 above) to make sure those 2 or 3 MIDI DRIVERS EXACTLY AS I'VE WORDED THEM, are present and only the 1st one is selected (Trigger Finger Pro MIDI)

    Hope this helps!
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    • Hey Stephan? For the benefit of us all -- do state what specifically was the fix? We would really be helped by that if you would take a moment to tell us, so...
      a. What was out of order ?
      b. What was the remedy ?
      c. Feel free to LIKE my post -- and also indicate which step(s) number (1? 2? 3? 4?) in my troubleshooting post (above) was/were spot-on for your issue -- if my post was turned out to contain the solution at all ?

      I'm really happy to hear you're straight but just need to have a bit of lessons learned freedback so we all can be more "focused" in aiding others in the future...
    • Thanks for the update! If you can, though, let us know what worked in case other users have the same problem :)
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