I’m frustrated because it isn't working

Axiom AIR Mini 32 - Device Not Recognized

When I plug my Axiom Air Mini 32 into my computer (running Windows 7 x64) I get a pop up message saying "USB Device Not Recognized". I have tried installing the drivers multiple times, I have used the troubleshooter multiple times but I still get the same message.

When I click Update Drivers on the "properties" section it says "the drivers for this device are up to date" but it still does not recognize the device when I plug it in to my computer.

I bought this a few weeks ago and I am not happy that it isn't working
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