great program but i need help

  • Question
  • Updated 3 years ago
hi
hope you can kelp me. i have the 20 pacific points and have emaild the the screen shot to prove it but no licence yet, also the free hand you have sent me have not come through. Magic just says trial ended , have restarted and reinstaled magic nothin works help please
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dave

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  • frustrated

Posted 3 years ago

  • 1
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Alex Frenkel

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Dear Dave, we would be glad to solve this one.
Please email us at: support@magicholdem.com with your account information and we will make the needed update.
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dave

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hi thank you i have already sent the screen shot and deposit info to support@magicholdem.com
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dave

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any luck??? i am losing money like a leeking dam.....
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Alex Frenkel

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Sorry dave, it will take us some time to dig into this one
We will email you directly once this is solved

I apologize for the discomfort but I'm sure we'll solve this!
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dave

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i understand but i email all the information over 24 hours ago and i am not getting any response for the Magic support mails if they are having problems can they not at least give me some free hands?
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Alex Frenkel

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Hi Dave, we added 500 hands to your account :)

Have Fun!
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dave

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nope it never worked did a reinstal and no hands
licence no 3ERRVe16
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dave

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it works now ty for all your efforts
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Alex Frenkel

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Hi Dave, I wanted to let you know we're working on a completely new version of MagicHoldem! I'd be glad if you'll be one of the first to try it out.

If you are interested just email us at: support@magicholdem.com asking to join the new MagicHoldem Alpha and we'll add you and send you the new version once it is ready.

Good luck at the tables!