You Need to Contact Customer Service! (Update)

  • Announcement
  • Updated 3 years ago
Hey Fashionistas! You have a problem/issue/correction that requires the services of our awesome customer support team! They'll be happy to help you out and all you need to do is let them know what happened and what specifically needs to be added back to your game. They don't have any prior insight into the issue so you need to be specific.

To reach customer support, go to www.facebook.com/MallWorldGame->
Click on the small pinwheel drop-down icon on the right side of the page->
Click on "Contact Developer" and fill out the necessary information then click "Submit." This will send an e-mail over to support, and they will respond to your e-mail within 24 hours (48 hours if sent on the weekend).



**** Our Support page will no longer be available for use beginning Thursday, August 9th. Posts regarding Mall World must be then made on our 50Cubes forums after that date. For more information on these changes, please view our announcement: http://gsfn.us/t/30x7e ****
Photo of Badalia

Badalia, Official Rep

  • 9583 Posts
  • 493 Reply Likes

Posted 3 years ago

  • 1
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DeevaM

  • 37 Posts
  • 0 Reply Likes
my makeup is not wearing off. its been 2 days and the makeup is till on...

This reply was created from a merged topic originally titled
makeup still on.
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Kari Jo Alexander

  • 1 Post
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In the stores I will see an outfit I like and I will click on it but it wont have the shoes on there. Is there a store where I can buy shoes?

This reply was created from a merged topic originally titled
I can't find any shoes?.
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Katy Gabrella Sharpe

  • 2 Posts
  • 0 Reply Likes
is there any body jewelry in mall world? nose rings lip rings or anything?
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Aggeliki Katsimani

  • 27 Posts
  • 8 Reply Likes
So, I check my own look book (the one in MY counter) daily to see the new outfits that my friend(s) have made for me, but the total number of the outfits in my look book seems to reduce nevertheless. I remember the total number being 16 outfits or something, then it got down to 14. Then to 12-11, then 13 again, and today that I checked again it was down to 9 outfits. And those differences in the number of outfits happen in a matter of some hours, since I check my look book one day, and the next day the number is reduced :/ I honestly can't remember ALL the outfits in my look book, so I can't say if an outfit exists in my look book one day and the next day it's vanished, but it's obvious that something's happening. I also make new outfits for my friends everyday, but their number of outfits is totally stable..Is there anything wrong?

This reply was created from a merged topic originally titled
Look Book!.
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KarahM

  • 7 Posts
  • 0 Reply Likes
I have a problem with the 5 day gifts. I have all the 5 day gifts up to the cattle skull t shirt. But every 5 days I get something I already have. Like day before yesterday, which was my day 5, I got a pearl looking necklace with loops(I cant remember the name) I already have that. and the week before I got a bracelet that I already have too. So it shows double in my closet and when I reload the new one is gone and I didn't get anything. This has been happening for at least 4 times now. I don't understand. Per the Mall World Catalog page it says that the next 5 day item after the cattle skull shirt is a shirt the says "te amo". Please fix this. Cause at this rate Im never going to get to the cool higher level 5 day gifts! Thank

This reply was created from a merged topic originally titled
5 day gift problem! Please fix!!.
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KarolinaN

  • 2 Posts
  • 0 Reply Likes
Hey. I would love to know if someone from you could add my contest (I saw some from pages as Mall World Gifts or Mallalicious) on the phone. Thanks <3 P.S. This contest is not just mine, it is of fan page :)

This reply was created from a merged topic originally titled
Help Me.
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HaleyC

  • 7 Posts
  • 0 Reply Likes
Hey! I fed my dog the "hot dog" and it took 20,000 thousand dollars what do I do? Can I have it back?

This reply was created from a merged topic originally titled
Money was taken.
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MarianaC

  • 13 Posts
  • 0 Reply Likes
I spinned the wheel 7 times in a row when I finally got the gothic slam wig, my game has crashed due to little bugs withing MW and it was stuck for 5 minutes in the wheel screen. So please, could you solve the bug, because I really wanted that wig and I am not spending my spins anymore to get the wig again! Kind Regards.

This reply was created from a merged topic originally titled
Wig won but not received.
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KaylaK

  • 17 Posts
  • 0 Reply Likes
I just purchased tropical love by aletris and the clothing didn't show up in my delivery nor it's in my inbox but it charged me for it anyway. This never happened to me before. It just took my money.

This reply was created from a merged topic originally titled
tropical love by aletris problem.
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Ani Dema

  • 10 Posts
  • 0 Reply Likes
Hi ,
My other account had a sold out puppy outfit it was the harness i was going to get it for this account but it was gone ??? how is that pls pls pls give it to me

This reply was created from a merged topic originally titled
Puppy outfits disapear.
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BriannaS

  • 1 Post
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i am missing my dark fairy wings from the wheel of fashion :(

This reply was created from a merged topic originally titled
DARK FAIRY WINGS.
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SandraM

  • 13 Posts
  • 1 Reply Like
My problem is the wheel of fashion i gain 10 mc and i receive 5 star moxie for 3 hours. How is this possible?
Here is a link with the printscreen :
http://tinypic.com/r/fedkb4/6
And here is another link were i post the problem firs time for Mall World:
http://forums.50cubes.com/index.php?/...

This reply was created from a merged topic originally titled
Wheel of Fashion.
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FaridM

  • 3 Posts
  • 0 Reply Likes
my problem is i buy shoes from my friends . the shoes name is gaga mcqueen shoes but the item does not in my closet .

This reply was created from a merged topic originally titled
buy from friends.
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PatL

  • 3 Posts
  • 1 Reply Like
i had six dollars in my bank that just vanished before i could buy something:(

This reply was created from a merged topic originally titled
stolen money.
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Shifa Maqsood

  • 9 Posts
  • 0 Reply Likes
i just bought an outfit.....it didn't come to my closet...but i have it shoes
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AnnC

  • 3 Posts
  • 0 Reply Likes
i had a dog now its a cat

This reply was created from a merged topic originally titled
from dog to cat.
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RosaG

  • 6 Posts
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Rosa Glass

I want to know how to go about reporting someone on the mallworld game...that is harassing you because you asked them to gift you a dress and because they feel asking for a gift is begging they feel the need to keep emailing your harassing you even after you have taken them off of your friendslist and mallworld list what can be done about this person...I didnt make the rules to mallworld game and you did say we could ask for gifts...Marybeth Iglinski is the person.

Rosa Glass

This reply was created from a merged topic originally titled
Being Harrassed By MallWorld Player.
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NanieO

  • 3 Posts
  • 0 Reply Likes
Help!...i did not select the island party dress and i got deducted 13 MW credits for it! is there any way i can exchange it /get a refund because i dont want it!! this just happened 5 minutes ago!

This reply was created from a merged topic originally titled
pls refund me my credits.
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NicoleK

  • 18 Posts
  • 3 Reply Likes
Now I am out 12 facebook credits from the Mystery Box game and didn't get anything in return.

This reply was created from a merged topic originally titled
Facebook Credits missing..
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SaraS

  • 23 Posts
  • 0 Reply Likes
hi i buy just now 600mc but i didnt get the ppd dress how this is possible? plz check in my acount ty

This reply was created from a merged topic originally titled
PDD DRESS.
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Ginnie Vazquez

  • 3 Posts
  • 0 Reply Likes
ok can you tell me when us poor folk are gonna get help on the money we lost the other days like i bought over 30,000 dollars in inventory and my return was 10,000 then i bought over 10,000 in inventory cause that is all i made plus little i still had and i only made 1,000 i should have a ton of money right now and i have none cant buy inventory and have to rely on friends to send me gifts not fair at all you dont make that much

This reply was created from a merged topic originally titled
ive been ripped off.
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DavidC

  • 2 Posts
  • 0 Reply Likes
I unlocked 3 outfits from the regular catalogue today and for each one, I wasn't able to give away items to 5 neighbours, as I wasn't given the opportunity to do so.

This reply was created from a merged topic originally titled
catalogue gifts not working.
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WesleyS

  • 215 Posts
  • 14 Reply Likes
i bought accidently the victorian wig... can i have my credits back please

This reply was created from a merged topic originally titled
Oops.
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MelissaH

  • 1 Post
  • 0 Reply Likes
I bought some wigs last week they said they were delivered never got them

This reply was created from a merged topic originally titled
Buying things and there not being delivered.
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Badalia, Official Rep

  • 9583 Posts
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**** Our Support page will no longer be available for use beginning Thursday, August 9th. Posts regarding Mall World must be then made on our 50Cubes forums after that date. For more information on these changes, please view our announcement: http://gsfn.us/t/30x7e ****

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