Dropbox integration error

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  • Problem
  • Updated 6 months ago
Setup the integration and got this when uploading a PDF:

Error reading JObject from JsonReader. Path '', line 0, position 0.

Doesn't save the document.  The tab is visible but not usable.
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Jonathan Arancio

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Posted 6 months ago

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Jonathan Arancio

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This step was not possible to follow in the setup:

Under "Choose the Dropbox account that will own your app", select the Personal account.
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Hamid Semnani, Employee

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I cannot reproduce this issue on my environment. Please if you do not mind, provide me with your credentials to try it with your database and your Dropbox account. Thanks Hamid 
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Jonathan Arancio

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User JARANCIO

I will email you pwd.
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Hamid Semnani, Employee

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As discussed in my email. I will follow up on this with our developer and will update you on it.
 Thanks. Hamid
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Jonathan Arancio

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I noticed you connected to the account.  Let me know what comes of this.
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Hamid Semnani, Employee

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Yes. You may have received a few emails from Dropbox. We are still working on the issue and I will update you when I have more solid information. Thanks. Hamid
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Hamid Semnani, Employee

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Hi, The issue has been addressed. I will resend your new Dropbox details vial email.

Thanks, Hamid