MC Feature Requests, Ideas and Opinions

Post your requests for feature enhancements, your ideas and/or your opinions on current features.

We are listening.

Best,
Trish
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  • 1
    It would make it a lot easier to find them when we need them.

    I am connected to some really great local businesses, however when I want to utilize them for their products or services its much too hard to find who I am connected too when all our connections are lumped together.

    Last year I needed my washing machine repaired, I knew I had to have someone in my local connections here on merchant Circle, however I could not find one unless I scrolled through all my connections.

    Yes, I realize I could do a search and come up with several, but I would really like to give the business to someone who I am already connected to.
    If just picking someone from the list who we may or may not be connected too is your answer, then why do we bother connecting with other local businesses?

    When we create our listing we have to pick a category that best describes our business. Why isn't there a way to see those categories from our account so that when I need a repair service I could simply go into the category and pick one?

    Also, what is the big deal with only being able to invite 100 per day? Does it really matter? Why the limit?, it makes no sense to limit us from connecting to others when that is what Merchant Circle is all about.

    Since joining Merchant Circle I can count on ONE hand the amount of people who have INVITED ME. Some of you may remember talking to me on chat about this. I get ZERO invites....as in ZERO. All my connections are people who I INVITED!! So, limiting me to only 100 invites per day really sucks!

    Anyone reading this please send me an invite....It would really make me feel special LOL

    This reply was created from a merged topic originally titled
    Why can't you categorize our local connections?.
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  • WOULD LOVE TO HAVE THE ABILITY TO MARKET MY BUSINESS STATEWIDE FOR MY SERVICE AREA INSTEAD OF CITY ONLY LISTINGS

    This reply was created from a merged topic originally titled
    ABILITY TO MARKET STATEWIDE FOR SERVICE AREAS - PAID UPGRADE ?.
    • view 9 more comments
    • PATRICK - MC STAFF - TO WHOM IT MAY CONCERN,

      I FIND THIS VERY AGGRAVATING - WHEN A MERCHANT POSTS A MESSAGE TO A PARTICULAR STAFF PERSON - EVERYBODY WANTS TO ANSWER FOR THEM AND PUT THEIR 2 CENTS IN THE PICTURE. - WE ARE POSTING A QUESTION TO THAT PERSON - NOT YOU.

      WHEN SOMEONE ELSE ANSWERS I PERSONALLY FIND IT RUDE BECAUSE THE QUESTION WAS NOT TO YOU.

      NOT TRYING TO BE RUDE BUT PLEASE STOP ANSWERING FOR OTHER PEOPLE.

      IF POST IS TO A GENERIC NATURE OR NOT ADDRESSED TO A PARTICULAR STAFF MEMBER THAN ANY / ALL RESPONSES ARE WELCOME.

      HAVE A GREAT DAY, KIM
    • Apologies for that Kim - your point is well taken.

      Patrick Collins
      Community Rep
      MerchantCircle
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  • Trish / David,

    How about giving us the Ability To Restrict Invitations From Non-Service Areas / States as a Future Enhancement ?

    Example: my service areas are Louisiana / Mississippi only. - Ability to stop invitations from all other states. - Getting invites from other states does not help me.

    Thanks, Kim

    This reply was created from a merged topic originally titled
    Ability To Restrict Invitations From Non-Service Areas / States - Future Enhancement.
    • view 1 more comment
    • TRISH, IN REALITY IT IS NOT BUILDING A STRONGER NETWORK DUE TO THE FACT THAT THE CONNECTION BENEFITS NO ONE ON EITHER SIDE.

      IF I CAN NOT SERVICE THAT AREA, WHAT GOOD DOES IT DO TO CONNECT WITH THEM - NO SALES FOR SURE - WHICH IS THE MAIN IDEA OF BUILDING YOUR NETWORK.

      IT ALSO PUTS MORE DEMAND ON THE NETWORK AS FAR AS TRAFFIC BEING POSTED TO YOUR WALL.

      LOL THANKS, KIM
    • Hi Kim,

      MerchantCircle has historically been a business network--a network that works together to create a competitive online presence to help everybody "get found" online.

      Connections help merchant listings get found as the connection creates a back link between listings. In addition, for every merchant you are connected to--you rotate as a "Recommended Business" on their page.

      While it is true that merchants can be customers too, MC was not created for this purpose. MC tries not to promote advertising or soliciting between connections--we tend to refer to this as "spam."

      We encourage blogging, uploading photos, creating and tagging photos (anything pertaining to your own listing).

      I hope you're having a lovely Thursday.

      Best,
      Trish
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  • CHAMP
    I’m saying it..again! ;)
    Organization! I know you've heard it before but....
    -Gallery folders to organize our pictures
    -Advanced Search for the network connections (location, industry, ect.)
    -RSS for the blogs? Create a way to subscribe automatically from the listing page
    -MC Mail- If you're gonna keep it, might as well let us message people from their listings. In case it hasn't previously been brought up, you can no longer email a merchant (connected or not) from their listing...it needs to be done through the message system n the dash.

    Okay, that'll do me.....for know ;)
    • Michelle, these are great suggestions. I know you wrote this a long time ago, but we really do appreciate it. The biggest two are the advanced search & improving the blog feature we currently offer. Both of these are being worked on right now, however the other items are still pending. Hope you are having a wonderful summer.

      David Gwynn
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  • I’m frustrated
    Reference : Start Gossiping! Check out MerchantCircle Reviews emails

    I HATE these emails I get from you suggesting I gossip about businesses. Do you KNOW what GOSSIP means??? Gossip is idle talk or rumor about the personal or private affairs of others. It has a reputation for the introduction of errors and variations into the information transmitted. It's not something I want associated with MY business. What I want is facts not speculations, truth not lies. Thi8s is a very poor campaign title. What about instead of gossip you put Give Reviews! OR Give evaluations? Gossip is not the word any good business should want in the same sentence as their business name.

    This reply was created from a merged topic originally titled
    Bad idea for a campaign.
    • Hi Charil,

      Thank you for your comments. I completely agree with you and our team is currently working on updating our email campaigns so our messaging is consistent with both MC's recent changes & our current goal, which is to connect searching customers with the best businesses in their local areas.

      Again, thank you for your honest and valuable feedback.

      Best,

      David Gwynn
      MerchantCircle
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  • Will there be an android app?

    This reply was created from a merged topic originally titled
    Android App?.
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  • 1
    TRISH / DAVID / STAFF,

    FUTURE ENHANCEMENT IDEA - HAVE THE ABILITY OF SEARCHING FOR A BUSINESS WITHIN AN EXISTING MERCHANTS CONNECTION DATABASE - IE: ABILITY TO SEARCH EITHER BY NAME OR BY STATE WITHIN THEIR CONNECTION DATABASE.

    WHAT DO YOU THINK, KIM

    This reply was created from a merged topic originally titled
    FUTURE ENHANCEMENT IDEA - SEARCH WITHIN A LISTINGS CONNECTION DATABASE.
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  • 1
    TRISH / DAVID / STAFF,

    FUTURE ENHANCEMENT IDEA - ABILITY TO DELETE OLD STATUS LISTINGS FROM STATUS ARCHIVE.

    ANY THOUGHTS, KIM

    This reply was created from a merged topic originally titled
    FUTURE ENHANCEMENT - ABILITY TO DELETE FROM THE STATUS ARCHIVE..
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  • DAVID / STAFF - HOW ABOUT STARTING A CONTEST TO SEE WHO CAN GENERATE THE MOST LOCAL CONNECTIONS IN THEIR LOCAL SERVICE AREA / MARKET

    KIM
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  • MC Staff,

    I have a few suggestions for your site.

    I hope these suggestions come across as genuine feedback/ suggestions and not complaining.

    My most important suggestion is making the zip code search work more efficiently. When I typed in “Auto Body Shop” in or around “60636” it automatically changed my “in and around” area to Chicago. Well, Chicago has roughly 60 zip codes and neighborhoods. My first page search results came from 60647, 60613, 60614, 60622, 60642, 60607- EVERYONE of those zip codes is over a 25 minute drive. So I tried “Auto Body Shop” in or around “Gage Park” and “Gage Park, Chicago”, and “Gage Park, Il”- Not one of them returned results to the Gage Park, 60636 area. I was forced to leave your site and go to Google...when I Googled “auto body shops 60636” I got TONS of Body Shops in this area. I was interested in using your site until I realized it was not advanced enough. This could be a large deterrent for other potential users as well.

    I felt a desire to provide this feedback and it sent me looking for a “Contact Us” section on your site but couldn’t find one.

    I believe a “Contact Us” is necessary on all homepages and usually found at the bottom. On this site, I did not find this and I stumbled up the forum; however, it’s unorganized and I don’t know if someone has already made these suggestions. Nor do I care to look because, like most users, I don’t want to spend too much time looking for something. I want it to be idiot-proof and simple. Forum and Contact us should be completely separate things.

    “Forums” is usually a page where people can have long drawn-out useless conversations. It isn’t exactly what a user would click on to provide feedback such as this. I believe most people would prefer a contact us page.

    Last, as a merchant, I am bothered that multiple listings under one login aren’t possible. If it is, once again- it isn’t user friendly.

    I hope this message finds you well and the changes are made.

    Have a great weekend
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