Newsletter results - I have been using the newsletter feature for about a year and usually 500-600 people open the newsletter. The last two newsletters I have sent (they usually go out bi weekly) have ad 0 opens out of 4500 contacts. I know this is not true because people have called or emailed with questions about the letter. Am I doing something wrong? Does anyone know why the results would say 0 opens two letters in a row? I have emailed merchant circle two times through the support page and received a case number but now response. It's been 15 days. Thank you.