The New MerchantCircle Community Forum!

If you haven't noticed, there have been some things a changin' around here.

MerchantCircle is extremely excited to present our new and improved MerchantCircle site that has been redesigned with ONE GOAL in mind: connecting MORE customers with MORE merchants online!

"Because finding someone to fix the car shouldn't be harder than fixing the car"!

Let us know what you think about the site. We enjoy hearing from you!
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  • I’m sad
    why did you ruin this site?
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    • This comment was removed on 2012-04-11.
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  • If you put in Plumber-Dayton Ohio (I do not show up) Hummm
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    • Merchant circle came to me highly touted. I thought it was good, now I like the phone book at a phone booth ,if I find one better!
    • How do you get a small business owner whom you've connected with to be open over the phone?
      A lot of small biz owners don't understand what we offer and when we call em up they are very hostile even when you say we connected via merchant circle
      Not very impressed with this whole experience.
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  • It sucks. I can't believe you put a "Request a Quote" button on our profiles - one not directed to us, but to anyone - like our competitors. Your new features, like the feed/ticker on the left take visitors away from our pages to someone elses. With platforms so inter-connected right now, I'm surprised you don't have more than a Like or Tweet option. Be nice to share and be interconnected with Google - and Linkedin. I've been bearing with it, hoping you were going to improve things and you regress instead. Yea, get a quote from my competitor . . . sure, even feed their link onto my MC page.
    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
    • Our blogs now get ZERO exposure on our business' main profile page.
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  • I’m VERY Upset
    We rely on MC for the bulk of all our new business. I have woked my butt off to make it a nice site with pictures and blogs for our clients to see our work. NOW it is a complete disaster. All of my blog posts are either covered up, in the wrong place or just a plain ole scrambled mess. Please,,,Please put it back the way it was. Our business is about to take a HUGE hit over this.
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  • I’m thinking MerchantCircle is a waste of time, and I've wasted too much here
    We already took a hit from your Panda disaster - hoped that would have inspired you to focus on quality . . . silly me. I've been recommending you to my other networks thinking going forward it would be worth it. Wonder if theres some other service similar to MerchantCircle - one that cares as much for it's merchants as it does for users or itself.
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  • I’m frustrated
    Put it back, Put it back. I really dont like that i have all those photos but no one will ever see them now without specifically looking for the view gallery link. In my business a picture truly is worth a thousand words, and you have messed it up.
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  • My Listing title is covered up by the get a quote flag. What is up with that? You can't tell it is my business without scrolling halfway down the page.

    Directing people away from my page after I worked to get them to my page is wrong. You guys REALLY screwed this up. Get your heads out of your backsides!
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  • I’m not happy
    I spent months making connections to become mayor. The main reason was that the mayor showed on all of the pages for my city. that was the coolest and most motivating part of the site. why remove it??
    • view 5 more comments
    • I am mayor of my city as well and I am extremely disappointed in MC relegating the mayor link to the dashboard. What good it that going to do. I agree, we worked very hard to get and maintain that title and resulting business. Plus the sales, promotion designer is not working. I'll give it a few more weeks to fix this then I'm out. Put the mayor back on city pages! It could easily be put next to the top merchant. P.S. I don't like the red/blue generic look of the new website.
    • My guess is that it was removed in order to make room for some ad space. Jerry
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  • I’m NOT Happy
    Agree with Austin and the rest. Put the old format back. I have lost interest with this now. And for the life of me where is the invite button on a merchants profile now. I thought the whole point was increase your connections and now it is damn near impossible to do that.
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  • I also do not want people requesting a quote without calling me to get details. My business doesn't work that way. How do I remove that from my profile
    • view 6 more comments
    • Hi Cal, Not to sound rude or anything, but who the heck are you? (lol). What I mean is you kind of sound like a Community Leader, but your name doesn't sound familiar.
    • This comment was removed on 2012-01-21.
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  • This reply was removed on 2012-01-21.
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  • Any request a quote or estimate button on a merchant's profile should only send a request via email or in the back-end to them.
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  • Now people can book an appointment. Oh great another calendar I have to maintain. I am going think about this for a couple days but I am so pissed now I am thinking of having my merchant circle account deleted. There to many things on my profile put there by merchant circle that I DO NOT want and there doesn't appear to be a way to shut it off. Request a quote. Where is that going go to me or some competitor. Book an Appointment. I don't want them booking them. I want them to call or email me and we will book schedule what ever type of meeting is needed.

    I think you took a great concept and ruined it.
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  • This reply was removed on 2012-01-21.
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  • I no longer see the "Bulletin Board" link listed on the pages. Is that feature gone too?
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  • I’m Angry
    Why in God's name did you take a GREAT functional site & TOTALLY ruin it? Don't know if you reaolize it but, you have a blue banner that says something about "request a quote" right on top of the company name, address & PHONE NUMBER!!! Now nobody can make a call to any businesses. REAL SMART MOVE!! There's no way to close out the banner!!! What the Hell were you thinking?!!! Now to make matters worse, you can't even see the number of visitors that have been to the site, or how many Google crawler visits have been to the site!!! Whoever came up with this "new" design should be fired & whoever gave the approval to go with it should be put in front of a firing squad!! Next time before you plan on making MAJOR changes to ANY site, try asking ALL the Merchants for their input BEFORE you make the changes. I'm confidant if you had, no one in their right frame of mind would have approved the "new" format. It TOTALLY SUCKS! PLEASE, PLEASE put it back the way it was. It worked just fine! Bob LaRocca, Citrus Lock & Security, Dunnellon, FL.
    • view 4 more comments
    • We are taking our business and concentrating it on other directories that do not have GREED across their foreheads...
    • Is everyone at Merchant Circle wearing T-Shirts saying "I made my money screwing people out of their efforts"??? they should!!!
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  • not to mention how much real estate is used for google ads now...
    • view 1 more comment
    • CRAP with a capital C.
    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
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  • I’m frustrated
    I agree with everyone! My site has disappeared on Merchant Circle. It does not even come up after typing in the name on your search bar. Very poor navigation. I don't like this at all.
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  • What a freaking joke MC TOTALLY f$cked over EVERY mayor in every city. Site is totally a waste of time now. Greedy bastards did as usual and treated it's members like crap and wanted more AD SPACE so you kicked off the mayors listings. Traffic for this site has went down according to Alexa by 50% the last year or so because you treat members worse than the Nazi's treated the Jews. Another year or so you'll be the MySpace of local directories.

    Mayor status was HUGE you got your listing placed on EVERY other businesses page and were put on the main city page. This is huge! Now MC trying to tell all of us they did it help us OMFG what a joke. They did it to create alot more ad space so they place more annoying Google ads.

    At least I never have to do anything with this worthless site ever again.
    • view 3 more comments
    • This comment was removed on 2012-01-21.
      see the change log
    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
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  • I’m happy
    HOLD THE PHONE FOLKS! STOP, LOOK, AND LISTEN. TAKE A DEEP BREATH, ALL IS STILL THERE! Will be posting my findings here in a sec. But wanted to put a dampener on all the frustration. Everything is still there, just not in same structure as we are used to seeing. Everything IS STILL THE SAME LOOK AND FEEL!!!
    • view 1 more comment
    • Joni I exactly right. I have had the issues as well. Plus when I get a new connection I scan trough thier connections to see if there are any I want to connect with locally. Now I have to go to the network and put that name in and hope it comes up in the search. Sometimes it doesn't and sometimes it does.

      It takes to much time to use the network option. MC Needs to put back the invite option on the profile. On the old site if it wasn't there you knew you were connected already.

      Time is important and I invested many long hours building the connections and I am done with it. It may look good but the functionality stinks. Get a Quote to my competitors MUST be removed. I tried in the advanced settings but it did not remove it.
    • This comment was removed on 2012-02-16.
      see the change log
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  • I’m happy
    The new merchant circle is really nice! keep up the good work.
    From:
    www.youravon.com/bettycampbell9578
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    • This comment was removed on 2012-01-21.
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    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
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  • This reply was removed on 2012-01-21.
    see the change log
  • This reply was removed on 2012-01-21.
    see the change log
  • I’m ready to vomit
    What gets me is that theres a banner at the top of THIS page saying their staff is here to help; and it stands to reason, that a company rolling out a new setup, that has setup this "get satisfaction" forum have to be monitoring how it's going . . . yet they sit there mute as this ravaging is going on - ANYONE HOME UPSTAIRS MERCHANT CIRCLE ? Comon, you couldn't have put up a redo and immediately go home . . . say something . . . where the hell you at ???
    • view 2 more comments
    • Hey VastArray,

      We apologize for any frustration with the new site. There are a few bugs going on.

      There is a temporary bug with the connect feature, it will be back soon.

      Also, the Service Request isn't supposed to show up on registered listings and is being removed. Service Requests is intended to show up on UNCLAIMED listings only and direct searching customers to claimed merchant listings.

      We appreciate your patience as we work hard to optimize the recent changes. All changes have been made to improve load time, search-ability, and boost ranking for the entire network. Some of this had to be done at the expense of other features, like the Mayor Program which did little to boost the visibility of the merchant network in external search engines (Like Google). It was a great inner-networking tool though.

      We truly appreciate your patience and hope you stick around to enjoy the benefit of the new and improved site. . . once we work out the kinks (give us a couple weeks).

      Best,
      Trish Burnside
      Community Manager
      MerchantCircle
    • Trish,

      I didn't use MC as an SEO tool as much as an "inner-networking tool", so for me you've taken away a huge reason to engage on the site, and thrown out hours and hours of my time that I have dedicated to becoming mayor with no warning which equates to MC having no regard for that time or understanding of the value that was placed on that competition by the people engaging in it.

      Thanks for removing the quote button, can we put the company logo back on the top of the page and the gallery back in place of an ad above the fold?

      Best,
      Luwana C. Masteller
      Owner, VastArray® Advertising Design
      SBA 2011 Home Based Business Champion of the Year for Nevada
      Adjunct Instructor, UNLV College of Fine Art

      VastArray.com

      Connect with me: LinkedIn - Facebook - Twitter
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  • This reply was removed on 2012-01-21.
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    • This comment was removed on 2012-01-21.
      see the change log
    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
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  • I’m happy
    WALLA~~~)
    Once clicking Dashboard, you have the Exact same Look/Feel, with Everything you were accustomed using!



    Relax, Enjoy, It's All Good Folks!
    Maybe this new design needs to come with a set of instructions. LOL
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  • This is just Merchant Circle's Forum, as all of our stuff the same as before.
    Ck out my company link~ http://www.merchantcircle.com/busines...
    • view 2 more comments
    • This comment was removed on 2012-01-21.
      see the change log
    • It's not free - time & energy has been invested based on the promises of a program that clearly was popular - paid service or not. Yes, things change, however the company gave no warning and let us go investing in a program that surely took months to work on and implement. MC made a bad pr move here along with less than adequate programming and a bad roll-out campaign. How's the saying go? "fool me once..."

      Luwana C. Masteller
      Connect with me: LinkedIn - Facebook - Twitter
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  • Answers is broken.... when you click on answer this question, it just jumps down the page.... looking at the backend is showing some javascript errors...

    I know a huge site like yours undergoing a major update can cause a significant amount of things to go unforeseen... I hope you guys will figure it out very soon, best of luck.
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  • I’m Very angry!
    When trying to view an page I cannot see the business name because it is covered by the "Get A Quote" banner and I have already submitted a request to MC about this. I tried turning off the "Get A Quote" feature in my settings and that did not work. Anybody have the same problem?
    • view 1 more comment
    • Hey all! I went in to my dashboard last night an unchecked the "Get A Quote" box. It did not get rid of the banner last night but tonight it is no longer there.
      Here's how to get there if you want to give this a try.

      Go to 'Dashboard'

      then to 'Business info'

      sroll down a liitle and look to the right side of the page --

      on 'Advanced Settings' -- there you will see the boxes.
    • Update to the 'Get A Quote' issue. I thought I removed it by unchecking the box in 'Advanced Settings' - it has actually been removed from the listing pages of all merchants by MC. But the beast is not gone! Look on your 'Products' page and there it is blocking out the title of your first listed product.

      COME ON MC!! If you won't put this out of the way AND make sure the request is sent ONLY to the merchant whose page you are on then give us control over this banner or just get rid of it completely.
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  • I dont like the way 'search' is working. If i enter 'siding' around '48312' - the results show 1600+ companies. Some of which are hundreds of miles away. Thats not exactly the way I think a search should work. No one is going to find me in my zip code that way. I have enough competition in my own city. I dont want to fight against the entire state.
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  • I sent a newsletter last night and it went out with the default "intro text" here stuff to all of my connections even though I took the time to write a newsletter...
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  • I don't like it! Nowhere on my page is there any mention of my business being Mayor and I have worked very hard to earn this distinction. Also the Top Merchant designation is much less prominent than it used to be. My business info seems to just be more hidden and kinda covered up. I think you have gotten it wrong.
    • This is a complete outrage! Merchant Circle's greed has cost us thousands of dollars, thousands of hours and they have deleted all of our efforts overnight replacing them with Google Ads!

      For those of you who don't understand how it works, let me explain: Merchant Circle gets paid by Google for every time their Ads are shown or clicked on, Merchant Circle removed major components on our page, such as the "Mayor" status and replaced them with Ads only they can cash in on. Of course they offer a "paid" service to remove the Ads (WITH THEIR LATEST UPGRADE BEING A CLEAR EFFORT TO FORCE US TO PAY), but there is no point, as even if the ads are removed, all of our efforts were removed also and we cannot get back our "Mayor" status.

      $3,600 DOLLARS LOST BECAUSE OF MERCHANT CIRCLE'S GREED
      We paid $200/month x 18 months = $3,600 to our developer to send invitations out every morning

      Over 1,000 Hours Wasted BECAUSE OF MERCHANT CIRCLE'S GREED
      3 Hours a day x 365 Days = 1,095 Hours Completely Wasted

      Our Merchant Circle Mayor Status Lost BECAUSE OF MERCHANT CIRCLE'S GREED
      It took us 18 months of daily effort and a lot of money invested to reach Merchant Circle Mayor Status

      Search Engine Placement Lost BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of Search Engine Optimization, our Merchant Circle page no longer appears on the 1st page of Google; it doesn't appear at all on the first 10 pages!

      FREE Quote Button Now Benefits Our Competitors BECAUSE OF MERCHANT CIRCLE'S GREED:
      After 18 months of money and effort invested, we had finally received a quote request via the button. Now the button takes you to our competitors... Isn't it just great that Merchant Circle would use our effort and our money to get our page to the 1st page of Google only to remove everything we had worked for and hand the quotes to our competitors? As if it wasn't enough, let's remove all positive results we had achieved through blood, sweat and tears and replace them with Google Ads that only Merchant Circle benefits from.

      I agree with the all the "real" comments on this page (there are a lot of fake ones trying to promote positive feedback)... PUT IT BACK, PUT IT BACK, PUT IT BACK!!!

      We have three accounts with Merchant Circle... Now Useless
      We have signed up clients on Merchant Circle... Now Useless
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  • I’m frustrated
    I have worked very hard to get in the top 10 merchants for my city and I was just about there but know I can't see where I am since you no longer have a link to the top 10 leaders in the city. The Mayor program was a big deal because the mayor was on all the pages. Now the program is really not worth the effort.

    When I was building the connections I would look at the new connections and invite connections they had that I wanted to connect with. But when you go to peoples pages now I can't see how you invite them. Isn't the whole point of this site to be able connect with other merchants. If so why have you made it so difficult to invite connections.

    Is the circle up button suppose to be the invite or is that something else. And why when you click it does it not do anything?

    If I rolled out major changes like this to any site with so much not working I would have been fired.
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  • I’m mad
    Awful "upgrade" it was clunky before but at least it worked with less clicks and was much more intuitive. I too have worked hard to get to the top of the top ten list and the main bonus of that was the free advertising on the local pages. Now, I too can not even find the button to connect. Pretty lame MC!

    Luwana C. Masteller
    Connect with me: LinkedIn - Facebook - Twitter
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  • I’m frustrated
    Why no Mayor? This was something that set MerchantCircle apart from all the other directories on the internet. I worked hard to become Mayor and to maintain that status. Also, how do we connect with other merchants in neighboring towns now, as I don't see any button to send an invitation. And finally the "edit city description" still isn't functional.
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  • I’m disappointed
    I liked it better the way it was. This site is extremely slow and not as user friendly. Why change something that worked and that everyone liked. I can see by the comments that I am not the only one that feels this way.
    I worked very hard just like the other Mayors to get to the top and now you take it away?
    I have referred your site to so many businesses and now I am wondering if I should have even done that. What a shame.
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  • I’m frustrated
    I find it annoying that we are forced to login with our social media and/or other ways other than the typical user name and password.
    I'm glad my clients aren't dependant on only one directory as we optimize them for many many directories and keywords.
    Looks like this site will be removed from our list of directories.
    http://imseopros.com
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  • I like the overall improvements to the site, but as a business owner who is listed here am rather disappointed. When I search my service areas our firm is on the second page with 10 or 15 contractor listing that are 50+ miles away.

    Can you improve this so that distance and activity on this site improves the search engine results? Otherwise it is not "user friendly" to the customer and they are going to go elsewhere to search like "Google"-who does factor in proximity to client's search location.
    Results take a long time to appear also.
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  • I’m frustrated
    My apologies, it appears to be only the forum.
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  • Frankly I am no longer recommmended MerchantCircle to my clients until MC starts responding to this forum.

    Number 1 issues where is the invite button now. Circle up? is that it and all it does is get a little icon that makes you think it is doing something. Worthless.
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  • Hey Robert, you might have better luck with responses from MC here, than trying to give them a call.

    No phone access is why I have Never purchased any seo gizzmos from MC, ever. Do not like using my credit card, without second way of communication. Having a PayPal acct. I can at least call them if need be, who is much larger than MC.
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  • I’m upset
    This is great for my competitors... as their ads show in my listing and is the only item under my products. Since we sell organic spices, tea and herbs, it's also showing ads for the synthetic cannabis 'Spice'. Nice.
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  • This reply was removed on 2012-01-21.
    see the change log
  • I’m very happy & thankful.
    t is nice, informative, I like it ..!!
    B.Aridi Owner / Operator of Au Revoir Limousine.
    Life is a trip,enjoy it...!!
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  • I’m very happy & thankful.
    Correction : It is nice, informative, I like it ..!!
    B.Aridi Owner / Operator of Au Revoir Limousine.
    Life is a trip,enjoy it...!!
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  • This reply was removed on 2012-01-20.
    see the change log
  • I’m sad
    Remember when you could choose the feel of your company listing? Red is a powerful color, chose it for the title of my company listing, and attracted attention. I looked to market to the other small business owners like me. I used the site myself to find small business owners in the network to patronize. Loved it when I found a friend or customer listed... loved feeling like I was helping other small business owners when I linked my listing with theirs. Took pride in finding new businesses in my towns and giving them a thumbs up and an invite to my community of connections... Now looking at my listing the color red is everywhere in different shapes and sizes, can’t focus, don’t know where to look, looking everywhere on the page, getting dizzy, my eyes choose to ignore the red; now seeing blue everywhere, so many different shapes, so many different pieces of unrelated information, stomach is spinning again, need to look away from this screen, can’t find the information I know is there because I put it there, close the window... again. Of course the only people doing this again are the people who have a listing here. Anyone else, they are not coming back to this much confusion. When I’m goggling, I often click on confusing sites, and very fast do I leave them. Such a shame.
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  • Hi Everybody,

    I just want you to know we truly appreciate all of your honest feedback, whether good or bad and all of your comments are being taken in by our small team here in Mountain View.

    Keep in mind, a lot of these recent changes were implemented to boost consumer traffic. This meant getting rid of some stuff that was slowing down page load times and not influencing unique customer visits. We did not remove anything or change anything for any other reason other than increasing visitors to MerchantCircle business listing pages to help customers better connect with you (the merchants).

    While the Mayor program was an awesome inner-network feature, it did little to boost the visibility of listing pages in external search results. In fact, it slowed the page load times down, which is bad. In the end, we decided the cost outweighed the benefit and moved the program to the inside of all merchant dashboards (after all, merchants can be customers too and the program remains a fabulous networking feature).

    The "Request a Quote" button or "Get a Free Quote" is a feature that easily connects YOU with new potential CUSTOMERS. Potential customers have the option of sending a service request to you alone, or to you and a couple other qualified merchants in your area--this ensures that somebody meets the customer's need as not all merchants login to their accounts as regularly as you all do.

    One of the most valuable attributes of MerchantCircle, is the large online presence we exude. Unlike personal websites, MerchantCircle has nearly 20 million visitors a month and with the improved search-ability, these visitors will be finding YOUR businesses way more quickly and with greater ease. With these recent changes, we are confident that customers seeking qualified merchants on MerchantCircle will only go up, WAY up!

    Of course, there might be a little blurp here or there as we work out the kinks.

    I assure you nothing was done that was not for the benefit of the merchant (and consumer) network. After all, without merchants we have no merchant network, so your satisfaction and success are a priority.

    Happy Friday :)

    Trish Burnside
    Community Manager
    • view 4 more comments
    • MC has lost it's way. As a founder and ceo of a media company, and one who has invested much in the Mayor program to become Mayor of San Bernardino, I don't care that about attracting consumer traffic through MC. This site was useful to our radio station as a B to B site and to expand community outreach. The Mayor program gave us status, from a ranking that appeared to other local businesses. The decision to bury it will destroy one of the primary incentives to use the service.
      Here is a question for the community leader. Will you find out If the old abandoned MC program software and website is for sale? Ask the company to put a price on it and I will try to put a group together to buy it.
    • Trish said: "With these recent changes, we are confident that customers seeking qualified merchants on MerchantCircle will only go up, WAY up!"

      Since the change to the MC site my listing activity has dropped by 50%.

      Trish said: "The request a quote has turned off --it should already be gone. Until we can make it clearer what the feature is, and give it better placement on the page, it will remain off."

      THE BEAST STILL LIVES! It is now on your products page covering the title to your first product. Move it or get rid of it!

      Speaking of moving one of you new 'features' how about putting the 'People Who Viewed This Also Viewed' box lower on the page. Why is it that MC is deliberately trying to move customers off of my page before they can read about me or my services?

      Oh ... I almost forgot ... BRING BACK THE MAYOR PROGRAM!!!!
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