SEM Package poor exposure on search engines

I very upset with the SEM package. My ad ran on the Google search engine and then stop being showed. I figured it was the package so I upgraded to the ultimate package like a dummy thinking I would put more into and reap the benefits get more listing time and my ad has still not reappeared again and they say it's out there. Please let me know if you have had this experience as well. What's worse my competitor ad is running on merchant circle as well and his has not dropped off
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  • Hi Tom,

    I am sorry to hear that you are not completely satisfied with our SEM product. I hope that a bit of additional clarification might ease your mind on this matter.

    First, the dollar amount of the package you purchase directly influences how much is spent on the placement of your business ad within a search engine. The ad is constructed based on a balance of how much key words cost in a given geographic area. Popular services and large population areas will therefore cost more to run.

    For instance, a $29.95 SEM package for a popular service such as carpet cleaning in a large metropolitan area such as Chicago, would not be seen by as many people as would a more obscure service or a smaller population area.

    Secondly, if you are concerned about not seeing your business ad show up in the search results on your computer, this should actually put your mind at ease! Our SEM technology is designed so that your ad does not show up in search results from the same IP address repeatedly. This means that your advertising dollar is able to be spent on reaching a wider audience, rather than the same audience over and over again.

    This is why many business owners are confused when they do not see their ad in search results on their computer. The simple explanation is that our technology prevents the ad from running multiple times to the same IP address so that the money can be used to send it to new search results.

    I hope that this answers your questions and that we are able to promote your business effectively online.

    Thank you for reaching out to us and have a very pleasant day!
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  • Thank you for your reply so lets do some fact checking there is only a hand full of sweeps online in the area of des moines. So smaller market area compared to say Chicago. 394,000 population in a 50 radius per google adwords account. Then lets say I currently upgraded to the ultimate package for the 3 month period offered from the premium package hoping for more exposer on google after seeing my ad drop off and responses drop. Now I do a search and my competitor Chim-Chree chimney service in des moines ad using merchant circle appears day after day were am I making a mistake show me please. I have had to create a adwords account then build a campaign so I stay in front of the customer on my own. this is our busiest time of year that's really why I'm up in arms. I thought that company was supposed to be doing what I'm doing for me..I know how i sound but at over 200.00 a month things are not looking good for me. Then I feel worse spending extra on the get found app program and that not being active. And lastly the were am I list protion is still pending since 11/18/2012. how would you feel
    • Mr. Hunkele,

      Your ad has been processed and is currently live on the web. Your stats have been delivered to you with an apology for the delay in reporting.

      You seem to be referencing your internal search results within MerchantCircle. This is a separate process from the SEM advertising that we do. In this case, your search results through MC depend on your content generation within our community. This will take some time to improve and we really cannot offer any estimates on where your business listing will appear once indexed.

      We apologize for the dissatisfaction you have had with this product and do hope that your business finds success with us on MerchantCircle. However, we have checked your account and determined that everything is functioning as it should with no recognizable errors or inconsistencies that would disrupt your performance.

      I hope that this clears up some of the remaining confusion.
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  • I am going to bookmark this page so I can follow this post because I have been trying to find out how well the SEM packages work and specifically what they do for you. Tom, if you would please contact me at my business e-mail address I would like to ask you some of the questions that I have about the SEM packages. What better source of information than someone who has actually tried it. My user name is the same as my business name. Look me up on MC.
    • Hi Mike,

      Thank you for your interest in SEM advertising with us. There is a lot to be gained from purchasing exposure on the web.

      We offer two distinct products: SEM advertising which gets your business found in the search results for engines like Google and BIng. An ad campaign is created based on keywords that you specify and then "territory" is bought in the service area you indicate based on the popularity of the product/service you are offering. These results are then delivered to your inbox periodically.

      In contrast, our Bundle packages are designed to offer you enhanced features and promotion within the MerchantCircle network. These allow you to publish more content and receive promotion within internal search results.

      More information about these products can be found here:

      http://merchantcircle.desk.com/custom...

      http://merchantcircle.desk.com/custom...

      Thank you for reaching out to us and have a wonderful evening!
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