Someone else claimed my business listing.

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  • Question
  • Updated 2 months ago
  • Answered
My business listing has been claimed by someone else. I'm the owner, what are my options?
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waterpolorocks34

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Posted 4 years ago

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Community Rep - Rory Goodman

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Hello!

We are very sorry to hear that this has happened. In cases like this it is sometimes a former employee or business partner that may have initially registered the account. If possible, we recommend trying to get in contact with whoever this person may be in order to retrieve the login information. This is the ideal resolution to this situation.

If it is not possible for you to reach the person who has access to the listing, or the listing has been fraudulently claimed by another individual, you may email our support team with the details surrounding the situation and we may be able to remove the listing for you to create a new account. Please be sure to include the URL link to the listing in question when you email us.

The address for our support team is toplevelsupport@merchantcircle.com

Thank you for reaching out to us and we do hope to be able to resolve this issue for you very quickly.

Have a wonderful day!
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steambobbin

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Magnificent
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meatheadinvalid

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GOOD ONE
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meatheadinvalid

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WELL
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sessionadmissions

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good
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Irene

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How would you be sure who is the rightful owner of a business listing?
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Bill Gustafson

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The owner would be the only person who should have the ability to post something on their website although this would also apply to a responsible employee.  The owner could also be listed as the domain owner which would provide another verification.  Some companies call the phone number listed in the Yellow Pages or found on the Internet as yet another verification.