another local access only vista problem

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  • Question
  • Updated 9 years ago
i am a network engineer with a independent internet provider, i have come across several customers in just the last couple of weeks, that have the local access only issue. i have not been able to fix any customer that has had this problem. all PC's in question are vista and hard wired. all security were removed all firewalls disabled but still no fix. i have fixed this issue several times in the past but in the last 2 weeks that i have been dealing with this no previous solutions have worked. this is getting very frustrating for all involved. any help please?
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bluto3

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  • frustrated

Posted 11 years ago

  • 4
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Corey Gouker, Employee

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What does ipconfig /all say? Assuming in all instances the customers are hitting a DHCP server to obtain the IP?
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bluto3

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all PC's in question are connected to DSL modem Routers that are set to DHCP. ipconfig comes up with the correct ip, sub, gateway and DNS. can log into and ping the modem/router. can not get any further than the modem/router and several customers have XP and or Macs that have no problem getting online. all firewalls disabled all anti-viruses are disabled. i have set a couple of the Vista machines to a static but that did not solve the problem. i have seen a registry fix but i do not want to share that with my customers if you get what i mean.

thanks
for the reply
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bluto3

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anyone been able to solve this with out a regedit?
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bluto3

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bump
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bluto3

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so i this is a "no, there is no other fix besides a registry fix"?
good to know i guess.
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bluto3

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anything yet? anything? any help?
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Corey Gouker, Employee

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Can you run ipconfig /all and paste in the details. What are the details of this registry fix as well? Have you gone through the Diagnose and repair?
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Corey Gouker, Employee

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Is this the registry info you're referring to?
http://support.microsoft.com/kb/92823...
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Satya

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If u are connected to internet disconnect the connection. Hold down windows key and type R > in Run windows type services.msc click on OK > Click on Continue > Look for service 'winhttp web proxy auto-discovery service' turn this service on and change its startup type to automatic.

conenct again .access local only' will disappear.
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venkat.vennum

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Windows IP Configuration

Host Name . . . . . . . . . . . . : dhingram-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

Physical Address. . . . . . . . . : 00-1D-60-E3-17-B4

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::95cc:90fb:f957:84a1%10(Preferred)

Autoconfiguration IPv4 Address. . : 169.254.132.161(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle

r

Physical Address. . . . . . . . . : 00-1C-23-B1-36-4E

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 02-00-54-55-4E-01

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.ph.cox.net

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.ph.cox.net

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.ph.cox.net

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{724C9326-FA32-4FCC-97C7-94E55FE70

C73}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{2815C506-6905-4A84-9CFD-C1E318F48

C9F}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{2815C506-6905-4A84-9CFD-C1E318F48

C9F}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{2815C506-6905-4A84-9CFD-C1E318F48

C9F}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{A722F76C-30FA-45B6-A88C-51FE48DEA

DE1}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{2815C506-6905-4A84-9CFD-C1E318F48

C9F}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 27:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.Trendnet

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 29:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{A722F76C-30FA-45B6-A88C-51FE48DEA

DE1}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes