CDROM disappeared within XP

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  • Updated 10 years ago
XP Pro CDROM disappeared this weekend. I have tried the MSFT knowledgebast solution of deleting the upper and lower filters. No luck. Prior to reloading the OS does someone else have any suggestions?
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Greg

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Posted 10 years ago

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Chris Romp

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I've seen this happen if a cable comes loose or something happens to the driver. Does the device show up in your device manager, perhaps with an error indicator next to it?
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Corey Gouker, Employee

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Besides the cable and if the device doesn't show up in Device Manager check in the BIOS as well.
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Greg

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Hi Chris,

Thanks for taking the time to reply.
The CDROM has the yellow! in the Device Manager. I tried to remove the device and rescan. No luck.
I located KB 314060 article in the Microsoft KB. This did not work.
The system is a laptop so their are no cables to deal with. I removed the internal CD and connected a USB CDROM last night and had the same error. I suspect a registry issue at this point. I was hoping not to have to reload XP. The system has some applications that I no longer have the CD for so reloading is my last option.

Again Thank you!

Greg
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Chris Romp

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Can you post the error details or a screenshot?