Contacting Microsoft Xbox Live Support

  • Question
  • Updated 1 year ago
Microsoft 800 # they gave is busy wiith a full voice inbox 1 week later. Still can't play XBLive because M-soft won't let me pay them $15!
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M3 Sweatt, Official Rep

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Posted 7 years ago

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M3 Sweatt, Official Rep

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Per http://tinyurl.com/3r9awg, if you need help with an Xbox 360 in the US, call 1-800-4MY-XBOX for customer support, or dial 425-635-7180. I just got through to a live person in a few minutes. (See http://www.xbox.com/en-US/support/con... for more details.) You can also get support via email for XBLive at https://help.xbox.com/default.aspx?pr...
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Brian Tonnessen

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I have one question. When i log online. It says its connected but it says i have a service alert on LIVE status. I also have a xbox stores alert. It wont let me play online. What do i do to sign in?
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Blanca Garcia

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FRAUD !!!!! FRAUD!!!!!! ALERT!!! I called and they tried to trick me into giving them my change password code!!!!!! Do not call this number be aware!!!!!!!! CONARTIST!!!!!!!
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Blanca Garcia

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FRAUD!!!!!!!!!!!!! ALERT !!!! I called and they tried to get my code for changing my password and then hung up on me!!!!! FRAUDDDDDD!!!!!!!
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I did all that last weekend, and they told me they can't unfreeze the account until I resolve the $15 with someone at 1-800-809-0923, which I've been trying all week. It always goes straight to recording, tells me to call back or leave a message, and then won't allow me to leave a message because the voicemail inbox is full.
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M3 Sweatt, Official Rep

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In case you need it, you can also get support via email for XBLive at https://help.xbox.com/default.aspx?productkey=xbox360live&mkt=en-us or on Twitter at https://twitter.com/XboxSupport
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RayF

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The Microsoft 800 number typically will not let you speak to a live person because there is no option to speak to a live person. The way I got around that was to keep shouting NO, NO, NO at the recording, over and over again. At first, this didn't seem to be working. I kept at it until finally a live person came on line.
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Taylor Dickey

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Frustrating. I called this morning, and it took me ten minutes of listening to the computer's inane babbling voice before I finally got someone. Then it was some dude named Carlos who I could hardly understand. I'm not racist, but...can we at least get tech support who have actually played the games on Xbox and know what the hell is going on with it? It makes no sense to have some dude in India telling me how to fix my Xbox; all he has is a list of basic troubleshooting. This is why I just get my hacker friends to help me out with any settings on my Xbox or any problems: it's faster and clearer.
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Bub William Myers

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how do you get ganer tag and profile back if it was deleted
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boss429mustang44

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your gamertag is still on the xbox servers
1. you need to have a working connection
2. go into profiles and select recover gamertag
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bossmanscott

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well my mate hacked my friends account and made himself leader of my call of duty elite clan could you give it back to me or my friend?
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bossmanscott

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any help form anybody?
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boss429mustang44

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i stuck behind a proxy server and i cant find legal way around what is the email adress that i can use to contact xbox and send in my question
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darian chase

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i says error you cant log on now try later
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cristian

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my problem is to buy through the xbox 360 a month to play online and buy the December 28, 2013 and tells me to miss the January 1, 2014 and is supposed to have a month supposed to venca Jan. 28 and already overcame me want to know why?