Hello!
I have a problem with an Outlook .pst file. The user set up a new Outlook profile on a new machine and copied their old .pst file over the existing Outlook.pst file. Everything appears to be there, but when they open a new e-mail and hit the "to" button, none of their contacts show up (even though the contact list is populated).
From what I see, the Outlook profile is somehow still looking for the Outlook.pst file that was replaced. I had this problem with another user, but they had backed up the Outlook file they were replacing, so I just put that one back as Outlook.pst and imported the info from their older file.
Hope that makes sense and thanks in advance!
I have a problem with an Outlook .pst file. The user set up a new Outlook profile on a new machine and copied their old .pst file over the existing Outlook.pst file. Everything appears to be there, but when they open a new e-mail and hit the "to" button, none of their contacts show up (even though the contact list is populated).
From what I see, the Outlook profile is somehow still looking for the Outlook.pst file that was replaced. I had this problem with another user, but they had backed up the Outlook file they were replacing, so I just put that one back as Outlook.pst and imported the info from their older file.
Hope that makes sense and thanks in advance!
Posted 5 years ago
