Corrupt Outlook .pst file. How do I reset to start with a clean outlook file?

  • 1
  • Question
  • Updated 4 years ago
I have a problem with an Outlook .pst file.  The user set up a new Outlook profile on a new machine and copied their old .pst file over the existing Outlook.pst file.  Everything appears to be there, but when they open a new e-mail and hit the "to" button, none of their contacts show up (even though the contact list is populated).  

From what I see, the Outlook profile is somehow still looking for the Outlook.pst file that was replaced.  I had this problem with another user, but they had backed up the Outlook file they were replacing, so I just put that one back as Outlook.pst and imported the info from their older file.

Hope that makes sense and thanks in advance!
Photo of cristianportal


  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of M3 Sweatt

M3 Sweatt, Official Rep

  • 203 Posts
  • 18 Reply Likes
Photo of Karenso


  • 25 Posts
  • 0 Reply Likes
Want to access Outlook emails, or deleted emails from PST file then get honorable which is really an effective solution to repair and recover inaccessible Outlook PST file data safely and securely. Software scan PST file data and then recover it into different platforms like- PST, EML, MSG and HTML file format.