Corrupt Outlook .pst file. How do I reset to start with a clean outlook file?

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  • Updated 3 years ago
Hello!
I have a problem with an Outlook .pst file.  The user set up a new Outlook profile on a new machine and copied their old .pst file over the existing Outlook.pst file.  Everything appears to be there, but when they open a new e-mail and hit the "to" button, none of their contacts show up (even though the contact list is populated).  

From what I see, the Outlook profile is somehow still looking for the Outlook.pst file that was replaced.  I had this problem with another user, but they had backed up the Outlook file they were replacing, so I just put that one back as Outlook.pst and imported the info from their older file.

Hope that makes sense and thanks in advance!
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cristianportal

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Posted 4 years ago

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Karenso

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