DON'T install silverlight on a MAC

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  • Problem
  • Updated 7 years ago
long story short: I installed silverlight on my mac (to check it out) and after-wards I couldn't access the internet, of course I removed the plugin imiedetly from my system and my internet came back to life.
P.S.
I have no idea what ade me download a microsoft made program on my mac it is an outrage and I will never do that mistake again.

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Mac Roles.
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Eyal Shalev

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  • Furiuos (>|)

Posted 11 years ago

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timheuer, Employee

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Ouch. That's a pretty harsh statement. I work for the Silverlight team and want to help (after all, isn't that what this site is about?). We've got a lot of Mac implementations and no reports of complete internet failure. I'm assuming this might be using FF3? If so, there are some known issues, but I'd love to know what site you were trying to visit and what version of Silverlight you installed.
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Eyal Shalev

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firstly, I have to say I'm impressed because for a lot of time I've had this crazy idea that no one really reads those crash reports and such.
secondly, because you were so kind to reply to my problem I'll give you the full description:
I saw a commercial for Silverlight on the http://www.microsoft.com site and I wanted to see if it really as good as you say it is. And after I installed it my internet connection was lost (not the home network, just the internet) and when I realized that the problem isn't with the router, or the browser(it failed both in FF and in safari) I figured out it was the Silverlight and I removed it. After it was removed the Internet came back and I wrote this angry letter at you (sorry about that ;) ). It could be that if I were to complete restart the computer it would have worked but I doubt that because I did logged out and in my user.
That's what happened if you have any more questions about the computer I was running or anything like that I'd be happy to answer them.

P.S.
I still think FF and safari are better than IE, that songbird and itunes are better than windows media player and that Vista was a HUGE mistake(but thats for another discussion).
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timheuer, Employee

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Eyal -- what version of Silverlight did you install and did the same behavior happen on FF or Safari
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Thomas

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Silverlight issues are uncommon, check this twitter search
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mike

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Everytime I try to type in my hotmail account safari crashes. The crash report alway has Silverlight listed 50 times or so.
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mike

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Every time I try to type in my hotmail account safari crashes. The crash report alway has Silverlight listed 50 times or so.
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brenna.pavey

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I'm having the same problem as Mike. Using hotmail on a mac for two weeks, and all of a sudden yesterday I am told to install Silverlight. I can't install cos I don't know my mom's password, and I can sort of get Hotmail to work, but it's painful. Why did this start happening. What IS silverlight?
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jmcampion

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I have watched netflix often on my mac (intel) running 10.4.11. Now I must add silverlight's latest to my mac which lacks something to make it possible: result I no longer can watch nefflix

sollution?
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Tim Noonan

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You can't install Silverlight on an Intel processor. I looked into it before the last olympics and it is not possible. It was a total bummer. I bought a newer Macbook Pro at the time for that reason. My girlfriend has an Intel Mac that I had been using.
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timheuer, Employee

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Thomas: let's be fair here please. I didn't say there wasn't an issue here for Eyal. In fact I said there were known issues with FF3 (which was just released) and Silverlight (which some versions are still in Beta). In my blog I've documented some of these and some fixes. In fact we just released an update to the runtime to respond to some of the FF3 issues (which is where the crashes were reported).
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Eyal Shalev

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I'm not sure if that the version but I installed silverlight eula and yes the same behavior happened on FF and safari.
P.S.
I think that the report FF gave me on the crash incident wasn't the normal one that you get when you can't access the internet but as far as I can remember (and don't catch me on the phrasing) it stated that it found no problem with the connection and I should try a different URL (which I did).
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timheuer, Employee

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Eyal: if you are interested in trying again, we released an update to our Beta 2 runtime (version ending in .08) that has some specific fixes for FF3 in it. I don't want you to download something you don't feel you need, but if you are interested in trying again, I'd encourage you to get the latest from http://www.microsoft.com/silverlight/...
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Eyal Shalev

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have you figured out what was it that caused my internet connection to go psycho?
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timheuer, Employee

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Hard to tell, you haven't provided me with what version you installed. I will say though that there were some early weird reports of a particular build we had in combination with a specific router that was causing reports. I don't think we ever confirmed anything, but we haven't heard such in the latest builds.
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T.C.

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Opened Silverlight on my Mac for netflix. Worked for a couple days now Netflix opens the file but no movie. all roads lead back to changing pref. When I right click Silverlight crashes every time. Reinstalled several times. NO good. Enyone have this happen.
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Thomas

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Really? I've got Silverlight installed (about:plugins says it's version 2.0.31005.0) and I haven't had problems watching Netflix ever since they came out with the Silverlight version.

What version do you have installed? Go to about:plugins in the URL bar if you're using Firefox, I don't know what you do in Safari.
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pulluh

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Hi.
I'm on a PPC os X 10.4.11 running FF3.5.3 and Safari 4.0.3 and I've installed silverlight 5 times now (v.1.0 appears in the lower right hand corner of the install window) and it just keeps asking me to install it when I return to the "experience smooth streaming" page. among others (tried 5 sites now). How many more times should I install it? Even tried restarting the 'puter to no avail.
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timheuer, Employee

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Pullah- the version it is asking you to install is not supported on mac PPC platform.
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Tim Noonan

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Hey Tim, Having trouble with Mac 10.4 and silverlight. The player is not showing up. Microsoft says I need silverlight 1.0 for my operating system which I have. Please help!! Tim Noonan
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pulluh

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according to their own site, yes, it is the right version. In fact, the only version for OS10.4.11.
http://www.microsoft.com/silverlight/...

And, I quote, "Mac OS 10.4.8+ (PowerPC): Silverlight 1.0 only" from the Apple site.
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Tim Noonan

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Pulluh, Did you ever figure out the mac/silverlight issue?? I'm having similar issues. tnoonan100@hotmail.com
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DongWoo Lee

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same problem... I've installed siverlight 1.0 more 10 times.
And now I'm installing it again...
-Powemac g5 2.7 PPC os X 10.4.11 Safari 4.0.3 Firefox 3.5.3-
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Tim Noonan

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Dong Woo Lee, Did you ever figure out the mac/silverlight issue?? I'm having similar issues. tnoonan100@hotmail.com
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5old13r

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get a pc
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Eyal Shalev

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well, when you'll get tired from the 'end task' window check the mac version. P.S. Google the phrase: is windows a virus
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Eyal Shalev

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Ame Rychlak

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powerBook G4 OSX 10.4.11

I have been troubleshooting why my internet connection is causing iTunes 9 and Safari to quit (Started around 10/26/09). They run fine without an internet connection and then crash as soon as I plug my ethernet back in and they try to access something onlilne.

I was cleaning up my desktop and found a silverlight dmg folder. I don't know when it was downloaded or if it really was installed, as my husband also uses the same computer (he does know better than to download or install anything without my approval first). FF 3.0.15. Runs fine. Could it have come during one of the updates of Office 2004?

I would like to know where to look for the plugin as a search for silverlight is not yeiding any results other than the dmg folder, now in my trash can.
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kabeeb

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I downloaded Silverlight for my Macbook in order to watch some Netflix during a break. My personal pc had hardware issues, so I was planning to uninstall Silverlight after the break.
After the Silverlight install, I had to reboot, but it does not happen. The Mac acts as if it is going to reboot and then crashes,.. over and over again.
Now what fun, This is my employer's machine so I now have to return this Mac to my employer and tell them that their Mac has crashed b/c I downloaded Silverlight
Thanks a lot!
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Lee O'Donovan

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I just downloaded silverlight to watch SkyTV's skyplayer.. and it wont let me watch programmes for more than a few seconds.

Also, when I go to expand the screen to full screen.. a bunch of crash code pops up and the picture is lost. FInally, on Skyplayer 'manage devices', it says I have 4 devices already and cant watch content! I then call Sky and they say there is a known issue with Silverlighton Macs and ill likely have to call Sky regularly to reset my max number of registered laptops.

I only have 1 x macbook pro and cant watch satellite tv I pay for on my tv because the silver light team and Sky in the UK cant get their act to together.

As so often seen, commercial launch priorities seem to outweigh the value and quality received by the end user.

NOT happy!
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phil.ahearn

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I too was dumb enough to try netflix with my macbook. It worked for 2 days but kept getting slower. Then my wireless connection went down (but the two other computers in the house still have the connection.) I talked to Mac and he said it's the spyware they try to put into the program, so I dumped the the program but I can't empty the trash now.

Phil
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Susie Holman

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I've been able to download the Silverlight program, but I can't even open the Silverlight icon at all. I always receive an error message: Mac system error (-1409).
Susie
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polly

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I also have had zero luck eliminating the problem...keep getting error -1409. VERY FRUSTRATING!!! can't even open the icon.
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Jeffrey Fried

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I can't navigate to a site with Silverlight content. For example, if I try to navigate to the Silverlight Project Test Page (3rd entry if you google silverlight test page), both Safari and Firefox hang until I issue a force quit.

Here's my configuration:
Mac OSX 10.5.8
Silverlight plugin: 3.0.50106.0
Safari: 4.0.5
Firefox 3.6.3

I'd like to get this working as I need a plugin with Silverlight's capabilities for a development project and the client has specifically asked for us not to use Flash.
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timheuer, Employee

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Jeffrey -- it could be that application (by the looks of it, seems to be old and I'm not sure who wrote it to speak to if there are issues).

Can you see the player at http://www.silverlight.net/learn/vide... fine?