Entourage does not show 'other' phone field from Outlook/Exchange.

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  • Problem
  • Updated 6 years ago
The fields from Outlook contact phone numbers do not properly match those in Entourage when synced with Exchange Server 2007. Could this really be an incomplete sync setup and when will it be resolved?
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pendolino

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  • hating microsoft.

Posted 10 years ago

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Nadyne Richmond

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What fields are you missing?
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pendolino

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specifially the 'other' phone field in outlook/exchange does not appear in entourage synced to the same exchange account. i had to move the number to another field such as 'home' or 'car'.
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Nadyne Richmond

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Sorry, but at this time, Entourage doesn't sync the "other" phone field from Exchange.
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pendolino

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now i know why i need to leave the outlook/entourage world. its driving us crazy with these little quirks. how about at least having an ability to disable the non-sync fields in outlook somehow so that we dont use them at all rather than find the data is not there when looking for it in entourage?
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Nadyne Richmond

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Improving Entourage's Exchange support has been something that we're doing continually in every release. We're prioritising the missing pieces and adding them in full releases and service packs.

Entourage currently has a beta that supports Exchange Web Services, which adds a lot of support for additional Exchange functionality, the most-requested of which is synchronisation of tasks, notes, and (my personal favourite) categories. If you're using Exchange 2007 SP1 RU4 or later, you might want to give it a go for the improved Exchange support (although not the "other" phone number field). For more details, check out my blog post:
http://blogs.msdn.com/nadyne/archive/...
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pendolino

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that's very interesting. just looked at your post and im happy you guys are getting somewhere. the ultimate goal would be to have an outlook clone for the mac then maybe MS would displace all other mac email clients!

btw - a point of style: who chose the entourage theme and color scheme? purple looks like some home decorator app than an email too :)
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Nadyne Richmond

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I'm on the technical team, so marketing and branding are totally beyond my abilities. :)

But I can tell you that we're doing a lot of UI work in the next version (not the beta that I linked to in my previous post, the final version of it is only getting a couple of minor UI tweaks) as we move to Cocoa, so maybe you won't think that it should help you pick out your wallpaper soon.
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Sumit Narayan

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Sometime Entourage may fails to sync with its Exchange server due some unknown reason of Entourage problems which may damage your saved Entourage items and you may faces data loss situations. In case the Entourage items get damaged you need an advanced Entourage repair software that you can prevent your data from being lost. Entourage recovery can be quite possible if you follow some precautions to prevent further damages of important data.

You can also go with the similar threats to get brief information about this problem: https://getsatisfaction.com/microsoft...

For more information how to resolve Entourage issues you can visit http://www.macentouragerepair.com/rep...

Here you can get brief information about the repairing solution for corrupted Entourage database problems.