New Emails Going Into Deleted Folder Instead of Inbox.

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  • Updated 5 years ago
New emails go into my Outlook "Deleted" folder vs. "Inbox." I have Office 2007 and running on Windows 7. I noticed the problem after updating iTunes. And, I'm receiving my emails on my iPad and smartphone without a problem. Just aggravating! Help!!!!
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Billie

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Posted 5 years ago

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M3 Sweatt, Official Rep

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It may be due to a rule you have set up in Outlook, an Exchange configuration item (where mails are deleted by default after your Outlook client syncs with the POP3 server) or an issue in your Outlook account configuration. Options include review of the rules in place, as well as your mail sync settings.

See the discussion thread on the Microsoft Answers forum for other causes/remediations: http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/inbox-emails-being-autom...

... and from the Exchange forum on TechNet.
http://social.technet.microsoft.com/Forums/exchange/en-US/51417085-ba07-4936-805f-2e7f368104f2/excha...



Otherwise, you may consider creating a new Outlook profile as noted here:

http://office.microsoft.com/en-us/outlook/HA101923281033.aspx