That's fine, because it saves time and all...
When going to "Edit Contact Information" on Xbox.com, the only field that cannot be edited is the Country/Region field.
While you can change the same field in Live Mail, it won't help since the link between the Live Mail contact details and your Gamertag seems to vanish as soon as the Gamertag is created.
I've contacted Xbox support (here in The Netherlands) a while ago to ask for a solution, the answer that the person gave me was to create a new Gamertag, I wouldn't call that a solution if you would ask me.
I guess most people couldn't care less on what region their Gamertag is set, as long as everything works. But here's the catch, some things don't work when it's not set to the region you are in, other things are not what you would expect.
As an example, my account is set to United States, while my Xbox is a PAL machine, and I live in the Netherlands.
The two main problems are:
- Cannot use Microsoft Points
- Everything on Xbox Live is for the US, like, I get ads from Netflix etc.
Without a doubt, this restriction is there for a good reason.
But guess what? Some people actually move to different countries, nobody wants to create a new Gamertag and people actually buy Microsoft Points, that don't even work.
It seems that the Internet is plastered with the same question:
Why can't we change the region on our Gamertag?