Silverlight not working with Netflix on Intel Mac

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  • Updated 6 years ago
I've installed Silverlight 2.0 so I can use Netflix on my Intel Mac. All I get is a blank page in Safari and Firefox when I click on watch now. Any suggestions?
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Nhoj

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  • anxious

Posted 11 years ago

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moneyjustfornow

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ok what u need to do is go into finder, start at macintosh HD > library>Application support> microsoft> play ready. Inside play ready is a file called mspr.hds, you want to delete this file completely, then go back to nexflix and try playing a movie again. their is something wrong with the original mspr.hds file, and by deleting that one, when you run netflix again , sliverlight is forced to redownload the working file.
Id love to say i figured this out on my own, but with many trys i couldnt find an answer so i just gave up and called netflix :)
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MK

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Darn, I was so hopeful, but I can't find a file called "mspr.hds." My Play Ready file is completely empty. I did a search on the whole mac and I didn't come up with anything. Could that mean I'm missing other important files to run it? yikes.
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Susan Rogers

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Same with me - my play ready folder is empty
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Susan Rogers

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I was having trouble with Firefox, when I tried safari, it worked fine.
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dmelillo

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OK, Has anyone here tried using another browser? I am running Mac OX 10.6.8 on a Mac book Pro. I have the latest version of Silver light. It does not work with Fire Fox 9.0 Beta but it does work great in Chrome.

JohnnyWalker9211
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Richard Lau

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Yes, I can't believe this problem is still going on after 4 years. But yes, Netflix+silverlight works in Chrome, but not in FF.
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Frontpage Brooklyn

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I came across this thread 'cause i was having the same issue on my MB Pro... I simply deleted and re-installed Silverlight from BOTH locations its stored in:
HD>Library>Internet PlugIns... AND, Home> Library> Application Support> Microsoft> Silverlight...

I re-installed while Safari while still open on the Netflix page I wanted to watch, got a "Succesful" message and "The Office" started playing instantly! = D
Hope this helps!
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Milo Bendech

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This worked for my macbook pro with Firefox. Thanks
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Rosa Osorio

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Hi I have the same problemas many others do here. I have a Mac OS X 10.5.8 and i have tried downloading Silverlight, Adobe Flash, latest Safari updates and nothing seems to work. Can someone please help me!
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Richard Lau

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Ok, here are two options:

A) just use Chrome. Netflix works on Chrome.

B) fix Firefox and Silverlight by doing the following:
1) Make sure you can see your Mac's hard drive (HD) by following these instructions:
http://support.apple.com/kb/HT3746

In the Finder, choose Preferences from the Finder menu.
Click the General icon on the toolbar.
Select "Hard disks" in the "Show these items on the desktop:" section.
Close the Finder Preferences window.

2) Ok, now you can see your hard drive. You need to fully remove SilverLight and then install it from Microsoft directly.
3) Access your hard drive
Double-click the hard drive icon on your desktop
Find the plugin
Navigate to your Internet Plug-Ins directory: /Library/Internet Plug-Ins/
Remove the plugin
Drag any of the following into your trash bin:
To find out how to uninstall the following plug-ins, visit the Removing Silverlight Controls on Macintosh page:

/Library/Internet Plug-Ins/Silverlight.plugin
/Library/Receipts/Silverlight.pkg
/Library/Receipts/Silverlight_W2_MIX.pkg
/Library/Internet Plug-Ins/WPFe.plugin
/Library/Receipts/WPFe.pkg

Note: If you do not see any of the above installed on your computer, then you have not installed a previous version of Silverlight, or you have already successfully uninstalled it.

4) Now reinstall Silverlight directly from Microsoft (not from another site that may/likely has an outdated version of Silverlight).
http://www.microsoft.com/getsilverlig...

Hope you find this helpful!
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Mathilde Kristensen

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I can't download chrome on my Mac 10.5.8 !!
Read here (http://productforums.google.com/forum...)
that I was supposed to download this version from this site:http://www.oldapps.com/mac/google_chr... - but I can't download it?