Someone changed my Windows Live Password!

  • 7
  • Problem
  • Updated 8 years ago
Hi, my name is shafique. My email address is shafique658@hotmail.com. I created this address almost a decade ago. I have been using this email on almost all my needs and have my bank, ebay, facebook and every little item subscribed to this email address.
Today, while I was using Windows Live Messenger, I automatically got logged out of it saying "You messenger has been logged in from another location". When I clicked on Reconnect, my messenger signed back in, but there was an unread email in my inbox. That email was from Microsoft Corporation confirming the change of my password. (As i saw the 'Live Today' very shortly, I received an email from Facebook confirming the change of my password and email address.
I tried to change the password via Secret Question and Answer and found that my secret question and answer was changed. It did not allow me to take second attempt at the question and answer when I did receive a Password Reset email (which I could not access off course). I believe who ever changed my password, realised I would have have an attempt at his/her question so they changed the preference on not answering the secret question and answer.
I believe someone specifically targetted my Facebook account and since I had the same password for both Windows Live and Facebook, I ended up losing both my passwords.
Can you please help me on the matter urgently! my current email address is shafique658@live.com.
Photo of Shafique

Shafique

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 11 years ago

  • 7
Photo of M3 Sweatt

M3 Sweatt, Official Rep

  • 203 Posts
  • 18 Reply Likes
You should contact Hotmail support asap.

For more info on recovering your account that you think may have been compromised, see this post on the Windows Live Help site.

You may also go to http://windowslivehelp.com/Default.aspx and post a note in http://windowslivehelp.com/community/....
Photo of Thabo

Thabo

  • 1 Post
  • 0 Reply Likes
Someone changed my Windows Live Password!

Hi, my name is Thabo. My email address is oliverthabo@hotmail.com. I created this address almost a year ago. I have been using this email on almost all my needs and have my bank, facebook and every little item subscribed to this email address.
Today, while I was try to log on the password his changed by someone.
and Answer and found that my secret question and answer was changed. It did not allow me to take second attempt at the question and answer when I did receive a Password Reset email (which I could not access off course). I believe who ever changed my password, realised I would have have an attempt at his/her question so they changed the preference on not answering the secret question and answer.
I believe someone specifically targetted my hotmail account and
Can you please help me on the matter urgently! my current email address is thabooliver@yahoo.com.
Photo of M3 Sweatt

M3 Sweatt, Official Rep

  • 203 Posts
  • 18 Reply Likes
Please see the info at http://blogs.msdn.com/mthree/archive/... for more detail on contacting Windows Live and Hotmail support asap.

For more info on recovering your account that you think may have been compromised, see this post on the Windows Live Help site: http://windowslivehelp.com/solutions/...

You may also go to http://windowslivehelp.com/Default.aspx and post a note in http://windowslivehelp.com/community/...
Photo of z wong wong

z wong wong

  • 3 Posts
  • 0 Reply Likes
Photo of z wong wong

z wong wong

  • 3 Posts
  • 0 Reply Likes
给人换了户口和密码
Photo of z wong wong

z wong wong

  • 3 Posts
  • 0 Reply Likes
我叫z wong wong 给人换了户口和密码
Photo of NancyBertoa

NancyBertoa

  • 1 Post
  • 0 Reply Likes
What