Unable to download files from Hotmail

  • 1
  • Problem
  • Updated 6 years ago
I cant download files from Hotmail. I'm using Firefox.

When i click on the download-button under a file nothing happens. When i have clicked on the download-button this text appears down in the left corner. Nothing more happens.

I have to open up IE and download files from there. It's taking me a lot of time when i have to open up IE, log on to hotmail again and download it from there.

This problem appeared the first time after the hotmail-update and it seems like all browsers have this problem, except IE.... Maybe microsoft have done something to "force" people go back to IE because of hotmail. Shiet i'm going out of my mind!

Why cant you just let us use hotmail on other browsers!?

// Christoffer
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Christoffer

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  • frustrated

Posted 9 years ago

  • 1
Photo of John Breakwell (ex MSFT)

John Breakwell (ex MSFT), Currently working at a different company

  • 132 Posts
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Hi

First step I'd recommend is to check if JavaScript is working in your browser by going to http://www.javatester.org/ (a non-Microsoft site) and clicking on 'JavaScript' on the left hand side. If it is working a box will open up confirming it and giving details of the JS version number.

Cheers
John
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Christoffer

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Thank you for the respons by the way! :)
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Pawan Saini

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ok
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Christoffer

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It's a common problem if you search on Google.

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Christoffer

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I solved it by deleting the cookies and cache in my browser. Thanks!
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Pawan Saini

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