when i try to play games online my browser closes, do I have a virus?

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  • Updated 11 years ago
when i try to play games online my browser shuts down. do I have a virus?
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Posted 11 years ago

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Photo of Corey Gouker

Corey Gouker, Employee

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Most likely no, to confirm you can use this free online virus scan:

Most likely a third party application is causing your browser to crash. Most games use Adobe Flash or Shockwave. Go to www.adobe.com to confirm you have the latest versions of these plugins installed. If you have additional toolbars installed in Internet Explorer like Google or Yahoo or MSN you may want to uninstall them.

There are many reasons why your browser may be crashing, without further information such as the specific error being seen or information from Event Viewer it's hard to determine what's going on. I'd first look at the add-ons though. Tools then Manage Add-Ons in IE7 on Vista. Can you provide the address to the game you're trying to play?