Why Dose Microsoft Update Keep Adding Vista Stuff To My Windows xp?

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  • Problem
  • Updated 10 years ago
Every time Microsoft update dose an update to my system it keeps adding Vista products to my Windows xp. now I keep getting all kinds of errors about system requirements and windows cannot find this or cannot find that. cannot copy memory all kinds of stuff and i'm even getting vista errors like vista cannot find the dvd drive, cannot find this file or that file. how do i stop Microsoft update from installing vista products on my windows xp system?
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Chimpanzee

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  • confused

Posted 11 years ago

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Bruce Williams, Employee

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Weird. There must be some way to enable detailed installation logging - with that we could probably track down exactly why the wrong stuff is getting installed.
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Chimpanzee

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What? try that again, please
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Chimpanzee

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I'm not getting any help from Microsoft, WHY?? The updates are still adding vista to my windows xp. if it keeps this I will have Vista instead of xp.
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Bruce Williams, Employee

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If you need a guaranteed response, please contact Microsoft Support: http://support.microsoft.com. As far as I know just a couple of Microsoft folks follow this web site on an ad-hoc, if-our-day-job-gives-us-a-few-minutes, basis. I personally don't have any insight into this problem, or I'd help you.
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Chimpanzee

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ok thank you. i tried that site before i posted here and they want $138.00 us dollars before they help me. I won't do that, they should give help for free especially when its there system messing up.
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Chimpanzee

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ok thank you. i tried that site before i posted here and they want $138.00 us dollars before they help me. I won't do that, they should give help for free especially when its there system messing up.
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Chimpanzee

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After my computer Tech went through my computer and totally cleaned the hard drive and reinstalled a fresh clean copy of windows xp and everything else I need on my computer, all from original CD's and DVD's from the companies. and as soon as he hooked up the DSL the computer went right to Microsoft update and tried to load Vista stuff again. so he disabled all updates from Microsoft. until I can find out why this is happening, and get it stopped. he said he has never heard of this happening before. So it looks like I'm stuck here, because I'm not paying Microsoft $138.00 to fix their problem. I really need some help here.
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Bruce Williams, Employee

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Ping me on e-mail (Bruce.Williams@microsoft.com) and I'll send you a code for a free support session. (Typically they are free if they turn out to be caused by a bug, but this code will make it a free call regardless.)
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?

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I had the same problem I was told that it was because service pack 3 wasn't compatible with my computer because the cpu in my computer was an AMD cpu and service pack 3 was set up for Intel cpu's. I was told to og to the remove programs and remove service pack 3 so i did, and it stopped it. The next time it ran update it removed all the vista programs. so if you have an AMD processor and service pack 3 remove the service pack 3 and it will fix everything. Microsoft Tech Support told me this. They also said the service pack 3 isn't that much different than the service pack 2 so there is really no reason to have it on your computer.
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John Breakwell (ex MSFT), Currently working at a different company

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Hi

I know the thread is 6 months old but I was interested in if this is an Intel/AMD swap issue. That is, are either of the following 2 scenarios relevant:

1 Windows XP image was generated using SysPrep on an Intel machine and deployed to an AMD machine
2 Windows XP was installed on an Intel machine but the processor was upgraded to an AMD chip later on.

Cheers
John Breakwell (MSFT)