xbox live enforcement team has to much POWER!!

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  • Updated 6 years ago
warning to those of you thinking about accessing xbox live for your gaming needs! i have been using xbox live for about 2 years and i have been suspended 3 times for things that are in my bio on my profile and i also was forced to change my gamer tag when i first started using the service,at that time my gamertag was "fooku" but because a all high and mighty gamer interprited the name to be profanity and filed a complaint i was forced to change it but yet other gamers can have "jewkiller" or "gopickmesomecotton" as their gamertag and still continue to use the service.and to add insult to injury the insolence of the enforcement team is over the top crazy,if you file a complaint,nothing happens,if you submit a bad player review nothing happens but yet the modders cannot be killed but can kill you and some gamers even have the ability to freeze up an entire session of gamers just by pushing a button.so if you try to abide by the code of conduct and be a good gamer you get hurrassed in return and forget about trying to speak with ANYONE from the enforcement team they even decide on wha gets displayed on their forums....xbox live and the enforcement team are a joke!
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randy

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Posted 8 years ago

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John Breakwell (ex MSFT), Currently working at a different company

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Hi Randy,

"Fooku" is so obviously a profanity - www.urbandictionary.com/define.php?te... - so it's no wonder you were forced to change your gamertag.

All complaints get reviewed by Microsoft. If a complaint is valid then action is taken. Just because you have filed a complaint doesn't mean you will see an instant change, though, as it takes time to get through all the profane gamertags, etc. that get reported.

Battling modders is something the Xbox team is committed to as poor gaming experiences online drive people away. It's an ongoing battle.

Cheers
John Breakwell
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Stephen Hefley

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It shouldnt matter what your gt is or what you have in your bio. As a paid subscriber to the service we should be entitled to put what ever we want in our profiles provided you are not under the age of 18. If parents are so concerned about what their children are exposed to there are parantal settings in place for them to take advantage of. Plus, if that is an issue then maybe they shouldn't allow their kids to play mature rated titles. And what is the point of having your age and birth date on there if we are just going to be policed any way?

The XBLE team is a joke...We already know that "All complaints get reviewed by Microsoft". That is the problem. The XBLE team does take advantage of their power and this whole thing with modders...are you serious? What is being done about games like CoD 4? Nothing at all. Look at CoD WaW. That game is terrible with them too! Don't feed us some lame line about how it takes time to...blah blah blah. We are tired of crap and we are tired of being treated like crap. Give us a real solution to the problem and shut this crap down! Stop stringing us along because your policy tells you to...Microsoft should have never put out a console and I stand firmly by that.

They should have left that to Nintendo and Sony. This is so out of wack its not funny. Any one who stands up for it...well, I got news for ya; I dont see a whole hell of a lot of gamers taking to much more of this crap. They are going to stand up for their rights eventually and then...where will Xbox be? I will tell you. They will be knee deep in crap. So, the next time you stand up for the XBLE team you should keep that in mind. This kid is right and I am for him all the way!
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John Breakwell (ex MSFT), Currently working at a different company

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No, you're subscribing to a service provided and owned by Microsoft. You are entitled to whatever the terms and conditions that you agreed to say. You can't give yourself any extra rights or entitlements just because you feel that the existing ones are too restrictive for you.
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Stephen Hefley

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Nazi's I thought it was about the gamer but I guess I know what it's truly about now...Like we said, "it's all bogus". and if that is truly the case...If I believed in Satan I wouldn't sell my soul to him for that. So, why pay the "Gestapo" to infringe on my rights. Thank you for proving our point yet again. You all fail to realize it and honestly...I am kind of tired of wasting my money. So, you can sit and defend some bogus "horse hockey" or you can stand for the gamer.
PSN may have some issues but it probably beats what MS has been offering me...I mean there isn't even a web browser and if Sony realeases another console its going to blow the Xbox out of the water and MS will have lost this stupid console battle that it should have never even existed to be a part of any way.
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Stephen Hefley

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Bro, encourage your fellow gamers to stand up as gamers. Don't be afraid to speak out.
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Danny Burgess

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The XLET really are awful..
They don't deal with complaints, they just ban whoever gets complained about without a second thought. They then don't bother to investigate it when questioned and give you BS answers like 'This forum is solely for find out out why you were suspended, not to debate the validity or duration of your suspension' instead of just taking a moment to give you valid proof of your offence!
They're also ridiculously hard to reach if you don't want to post your query on a public forum. It's like they're scared to talk one on one. I might've agreed to their terms of use, but I damn well payed for this service, the least they can do is prove their grounds for suspension when questioned as it is disallowing something I've payed for while I have no recollection of doing anything wrong! Now I'm being threatened with 'further enforcement actions' if I don't stop asking! They're awful!
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steve

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the xbox live enforcement team sucks more cock then the slutiest whores around the world I too was suspended for expressing my opinion on the fucking shit MS are releaseing in November XBONE. there was no profanity it simply stated that its a ripoff there charging too much drm should be taken down we should be able to do wat we want with our games not pay upwards of 40 pound to basically rent the game. as we have no rights to resell or lend it to friends why? cause there greedy motherfuckers. MS have also disabled comments on there youtube channel because of the slights against MS AND XBONE RIDDICULOUS!!!!!!
LOOKS LIKE ps4 winning battle at min more power less money more freedom and NO DRM!!! ANYWAYS id just like to say fuck you xbox live enforcement team and fuck you Microsoft I hope you all get raped and burnt alive you bunch of monkeys
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John Breakwell (ex MSFT), Currently working at a different company

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Steve, it is surprising to hear that the Xbox Live Enforcement Team suspended you, considering the balanced tone of your post here on GetSatisfaction. I'd like to correct an error in your post - games have never been owned; you have only ever paid for a licence to install and play the game and so your rights are defined in the End User Licence Agreement.
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steve

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as I stated in my post that there was no derogatory racist sexist or slanderous remarks I was banned for nothing it only said what I stated in my last post no swearing nothing. these MONKEYS have to much power and the vulcun system they supposedly use doesn't work. they must be automated to ban people as the thousands of complaints each day they admitted to get how can a team of 16 people get through all them daily I think not therefor would be automated process.
it took around 2 hours from when I wrote my opinion in bio to get banned so to me certain words must flag the system to autoban. I pay for this service I should be able to express my opinion on game related topics within reason.
ive been on 3 years and seen countless cheaters hackers modders are they banned? are they fuck there still doing it to this day.just cause MS have fucked up with this new system and there trying to reel in damage control by stoping any comments wether its on there forums or youtube all disabled that to me is dodgy in its self. you don't hear psn doing anything like that if there a prob they listen and fix MS on otherhand wont do shit why cause of money they don't care about anything other than coin.as for games eg go buy cod ghosts for say 45 quid. to find out it cant be lent out to whoever you want and can only lend it to 10 players aslong as there on your g list for 30 days min WTF!!!!! having to register every game online within 24 hours if not you cant play it WTF!!!! AND NOT ABLE TO RESELL IT WTF!!! so I get a game I try it I don't like it what can I do withit absolutely fuck all that's what put it in the bin frisbie it that's all its good for. ms have become to greedy and with this there going to fuck there selves up good n proper. this is why there doing the free game months to get custom back. well MS its to fucking late you are going to be beaten by PSN unless you change your policies completely.
look out for your consumers not your own pockets.....
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John Breakwell (ex MSFT), Currently working at a different company

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I don't have permissions to change the "EMPLOYEE" graphic so I've made it clear where I can that I'm no longer employed by Microsoft. Alternative would be to delete and recreate my account but, as this isn't an official Microsoft site, it doesn't really matter.
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steve

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ok still very suss as all you seem to be doing is defending the ass holes at MS
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John Breakwell (ex MSFT), Currently working at a different company

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Whenever someone posts on a topic that I've previously posted on, I get an email alerting me to the fact. I never check GetSatisfaction otherwise as I don't regard it as a particularly useful website. This is especially true now that I no longer have a way of escalating problems to the various departments within Microsoft.
As to defending Microsoft, I don't see a problem with that. I have nearly two decades of experience working there which gives me an insight that most others don't have. If I see someone post something that is, in my opinion, incorrect or ill-informed then I'll provide a response that I hope will clarify why things are the way they are. I don't get paid by Microsoft to do this so the only thing I get out of posting is the occasional chance to help someone. In this particular case, that's unlikely to happen as someone that wants the many friends I'd made at Microsoft over the years to be raped and burned alive is unlikely to listen to a single word I would say that didn't coincide with their opinion.
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steve

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really ok how is anything going to help when you get banned for stating my own opinion of the xbox 1 in the bio on live profile its bollocks and have royally took the piss. which cannot be denied. as an earlier post states there almost impossible to contact and wen you do the sad little cocksucking monkeys get mad as they don't like to be challenged on there so called informed decision and automatically threaten with ban extension. so yeah I have every right to wish them all dead.
maybe raped n burnt isn't enough bum cancer would be better.and whats worse is most of the xblet are tattooed mosher druggie freaks. sit there picking on people cause they have no lives wanking them selves to sleep each night.
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Lisa Tenarvitz

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Hello

MY 7 yr olds xbox live gold acct has been banned for life. His gamertag is tiptonykills.
I do not find it fair that my 7yr old acct is banned for life. He has not done anything deliberate or with bad intent. I have purchased hundreds of dollars with your company by choice not to mention his acct was prepaid for 12 months gold membership. I would find a 24 hr suspension or even a 2 week suspension fair, however a life banned is unacceptable and is not good customer relations. I have the total of 5 xbox\'s in my home with five separate and active gold accts not including the content purchased for each account. As a consumer I have many options for home entertainment playstation, nitendo ect.. and I have chosen to invest in your company and I am quite sadden to find the lack of caring from the support system in place for xbox live. I do not find the enforcement team system very effective in communication for your customers. there is no capability to speak to an supervisor or a manger regarding these issues with the enforcement team I
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Jamey Wheeler

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i have been falsely suspended for something in my bio gt Jamesp 1984 and nothing has been done as stated by some one above reversal is impossible if you go to profile it clearly say harming all raging many they say it says raping im currently suspended for 5 more days plz respond asap
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randy

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i have been suspended twice for crap i put in my bio, and both times i was just speaking my mind so in other words, xbox live enforcement violates freedom of speech on a daily basis but what really bothers me is i have been playing on xbox for almost 3yrs and in my opinion xbox live is just a haven for any and all internet thugs,criminals,pedophiles,child molesters,creeps,jerks,etc etc to do what they want without consequence, i have literally filed thousands of complaints and avoided thousands of gamers in those 3 yrs for everything from cheating to harassment and nothing has ever been done about any of it, i even went as far as to create a twitter account and contact reps from microsoft,rockstar,xbox live etc etc and everywhere i have turned i have gotten the run around or just got blown off,until here recently one specific game was over run with modders such as the glitch clan, the colts, the freeva clan, the tapouts, and many more and that game is red dead redemption which in my book used to be one of the best games ever invented and there was nothing you could do about the actions of these gamers, i went as far as to contact xbox live customer service on numerous occasions without any help,i have posted on xbox live forums also without any help, and here is what gets me about posting on the forums....if you call xbox live customer service they will direct you to the forums to notify enforcement of the violations by these gamers, but once you post on the forums the chances of your post actually making on the forums is slim to none, its like they look for any reason to not let your post make it to the public eye, then they say that you cannot post the persons gamertag on the forums because it violates the privacy laws...WELL....how the hell are we supposed to let you know exactly who is doing what if we dont do that...WHAT!! do you have e.s.p....well it appears that xbox live enforcement are hypocrites and lazy bums getting paifd to sit on there butts and collect a weekly check, and since there is no real way to confront them by phone,text or any other way then the only other thing you can do is what i have done....i stopped posting anything on my bio, i blocked all communications except for friends, and as for the dealings with the cheaters, well like the saying goes...if you cant beat them join them, and since i have done that....when they found out that i have the same ability that they have then they all have avoided me so im not bothered by them any longer.....on a more personal note....since i have been playing on xbox live, i never knew there was so many losers scumbags and just worthless pieces of cowflop in my entire life, im older than most who play video games so i can honestly say that if you want to buy a video game system dont buy xbox.
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Thehardtruth

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Microsoft isn't nor will they ever care about your xbox live account. As long as there making money and find out many ways to screw over there consumers so they absolutely have to spend more money to keep the things the like, they will continue to not care.
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Wright99

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ive been banned for cheating. I contacted support and the forums and they wont help me at all. I dont cheat at all nor do i know how to cheat yet im a cheater! spent 5 years on one account and ever thing is gone. They said that the suspenison wont be uplifted. The thing that really pisses me off is that i have 2 years of live on that account still. so 120$ gone and no help at all. Words can even explain how betrayed am i from microsoft
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Jamey Wheeler

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exactly there us noway to get it reversed i was suspended for havn harming all raping many in my bio. which it was harming all raging many an was suspended even verified this with customer support which referred me to forums an alls they do is say this is not the place to dispute an will only tell u reason for suspension or ban. so either get a new system or deal with it. if i ever lost everything permantly i would def not be a member of xbox!
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Jamey Wheeler

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and also agreeing to terms and conditions should not be able to violate laws that are set to protect us.