I’m needing assistance!!!!

Gasket missing on lid to french press teapot...help please...

I ordered and received one of the portable french press teapots from your website. It came with an extra lid for the pot that is close-able for travel. The problem is that there is no gasket on this lid. There is a space for one but the gasket itself is not there. Would this be something you can just mail to me? I would so appreciate that. Please advise.
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  • Employee (Official Rep) June 28, 2010 16:54
    Hi Randi,

    Sorry to hear about the apparent missing gasket. I would love to help resolve this as soon as possible, please call me toll free so I can get some clarification. Again, sorry for the hassles and looking forward to hearing from you so we can get you steeping some tea! Toll free #877-698-5323 ext. 106.

    Ananda-

    Ananda Domingos
    Consumer Customer Service Manager
    Mighty Leaf Tea
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