Heartrate monitor not working

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  • Problem
  • Updated 6 years ago
My heartrate monitor does not seem to be working. It shows the same number whether I am sitting around or working out. How can I troubleshoot it?
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Mike Connors, Official Rep

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Posted 6 years ago

  • 1
Photo of Mike Connors

Mike Connors, Official Rep

  • 23 Posts
  • 0 Reply Likes
Sorry to hear about this issue. Have you downloaded the software and connected the heart monitor to your computer? If so, are you on a PC or a Mac?