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I’m sad

Mixmeister doesn ́t start - Heeeelp

I just bought Mixmeister Express.
It ́s not possible to open the programme. I receive this message Screenshot 1
When I open ilok I receive the following message: Screenshot 2

I got an unlock code. But to reach the support it seems to be necessary to have an registration key.

Where can I get help`?

Ciao
Achim

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