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Mixmeister express 7.0.9.0

When I try to use Burn for ripping a CD I get
"Unable to initialize the CD-R engine"
I try the same process with windows media player and everything is OK.
But I am unable to burn with mixmeister express 7.0.9.0
Can somebody help?
Also how come the 'support' link on the website is inoperable?
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