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I’m frustrated

Re-installing Mixmeister Exp 7 on rebuilt OS machine

I'm a very frustrated Mixmeister user. I've sent several correspondence with no reply. I had my computer rebuilt with new OS,which I've done on different occasions with no problem contacting Mixmeister. Now see soooo... many complaints like I've never seen before. What's going on Mixmeister? I have my license key and all the other requirements asked of me.

I just want to re-install Mixmeister Exp 7 which I love and have been using it for many years. In the support section there is no exp 7 to choose from or highlight. Can some please advise me on how to get my exp 7 back . Again, I use to get great customer service a while ago...Someone, anyone... Thanks
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