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Upgrade request and product registration assistance leave my stuck with unusable MixMeister version

Would like to upgrade my MixMeister 7.6 version (not working and useless on OSX Sierra) to 7.7 but it looks like my email address fell through the cracks of MixMeister and I am not getting any helpful information back from support but some automated response (tried it several times). Any advice what to do?
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