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I’m frustrated

Windows 10 installed and I cannot get Mixmeister to work

We recently installed Windows 10 in our old computer.
When I try to start Mixmeister I get following message:

"The licensing service required to activate this software is not running. Please install the product or download and run the iLok License Manager installer here:
http://www.ilok.com"

ILok are removed and installed once again (using the link in the message below) but when I try to start the program in my computer I get this message:

"Software Component Unavailable

A background component required for iLok License Manager seems to be unavailable. If rebooting does not fix this issue, please visit iLok.com and download and run the latest License Support installer."

What am I missing?
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  • I’m confident
    1
    The support knowledge base on the iLok.com site suggests the following:

    (copied from https://www.ilok.com/#!support/help/102029547/102029568/202895312)

    Software Component Unavailable (Windows)

    You are seeing an error message saying "Software Component Unavailable"

    Fix:

    If you are on a Windows machine, the following instructions should solve this issue:


    1. Select from the following based on the operating system you are using:


      • Previous to Windows 8: Select Control Panel from the Windows Start button.

      • On Windows 8: Use Search (F3 or hotkey combo Windows key + S) and type "control panel" (without quotes) selecting Control Panel from the list to open it

      • On Windows 10: Click the Start button and choose Control Panel from the pop-up menu


    2. Select System and Security

    3. Select Administrative Tools

    4. Select Services

    5. Right-click PACE License Services from the Services list and choose Properties from the pop-up menu

    6. Verify that "Service status:" indicates "Running". If not:


      • Click the PACE License Services Properties "Start" button

      • Confirm "Service status:" indicates "Running"

      • Click OK to confirm and close the PACE License Services Properties window

      • Try launching iLok License Manager or authorize software to verify if the error still occurs

      • If the error still occurs, return to the PACE License Services Properties tab and proceed to step 7


    7. On the General tab, change the Startup type from Automatic to Automatic (delayed start) and click "OK"

    8. Restart your computer and launch iLok License Manager to confirm no error messages are displayed on its launch

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