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I’m pissed

too many pop-ups

I have had Mozilla Firefox for YEARS. Over the past week or so, it has unexpectedly crashed on me MANY times. It is also generating pop-ups in a Firefox full window CONSTANTLY. I do not want to use IE but I'm going to have to if this isn't fixed. The window comes up indicating that it is sending details of the crashes to you and if I want a response via email to check the box. Done...again MANY times. Why is this happening? I have NEVER had pop-up issues or crash issues. And why haven't I received my email explaining what is happening and how to fix it?
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