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How do I reinstall Thunderbird without losing my e-mail or my address book?

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  • I’m frustrated
    I see you asked this question a month ago and got no reply. great support. NOT!!!!!
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  • When I follow Michael Becker's recommendation, I restore the same error in the saved files that caused reinstalling in the first place. The error produces scrambled email sent mail and attachments. A clean install works fine, but I wish to restore my saved email, signatures, and address book. How to do this? thanks,
    Frank
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  • The idea of Michael probably only works in the same OS. I want to restore my adresses, e-mails etc form Windows XP sp3 to Windows 7; during the installation of Windows 7 I used Winmdows Easy Transfer but that didn't solve this problem.http://getsatisfaction.com/mozilla_me...#

    Joop Freriks
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  • Courtney, I hope in this time you have founf an answer so I am addressing this to you. I updated to Thunderbird III not realizing it was a trial version. How do I get back to Thunderbird II w/o losing what I have saved. Thunderbird III gas messed things up for me and has left me with no one to help me. It's a sad day when the mail server has to use people like us to answer problems they have started. I do like the color code system that they have for messages. Other than that, nada. Where can I find (if there are any) a mail server that actually has a customer service that help the people that use them? I am so tired of services on pcs that have no contact numbers. Please help if you can. Thanks. Eve

    PS....I do have both T-BIRD II and III installed on my add/remove programs file in the control panel. If I remove one will the other stay intact and save the side bar info. And please, all you people out there that are reading this, do not try to impress me with your superior knowledge. I am not a techie. You have to talk to me very simple.
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  • I’m frustrated
    I don't understand why a major question like this goes effectively unanswered by the entire Thunderbird establishment.

    People like me who want to support the Open Source ideal are extremely dismayed that the open source developers talk such a good game about community support for their products -- and then flagrantly do not provide it.

    Open Source is just dandy for full-time coders who can take care of themselves.

    The rest of us are left in the ditch. Thanks a lot.
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  • To answer the question that is the title of this topic:
    Yes, you can reinstall Thunderbird without losing your emails or your address book. Installing/uninstalling Thunderbird does not alter your profile data.

    Now to add a caveat:
    If you install an OLDER version of Thunderbird, it may not be able to deal with any changes in the structure of your profile, or the structure of the data in the profile, that were created by a NEWER version of Thunderbird. If you want to try using an older version of Thunderbird, back up your profile first; see:
    http://kb.mozillazine.org/Thunderbird...

    That way, if the older version does anything "bad" to your profile/data, you can always restore and reinstall the version of Thunderbird you had been previously using. Conversely, if you had a backup of your profile from before you started using the newer version of Thunderbird, you could restore that profile and reinstall the older version of Thunderbird.
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  • This assumes the old version is still working. I have saved my emails in a separate drive. New system and fresh install of Tbird. After setting up account I can import SOME of the old addresses. Also My emails are there but the sub folders are not there any longer.

    Since system crashed forcing a reinstall of OS etc. It is not possible to do an export.
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  • I’m totaly befuddled
    HELP! all I can say is that one minute I was using thunderbird 24. Then I pressed get mail. the information says connecting to mail.optonline.net. It has been like that for frigin 18hrs. My tech support ran out 2 days ago (FN ironic). And my isp made me delete my configuration witch against my better judgement, I did. I have no more patients.
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