No "Leave Messages on Server" option WAS:I want Tbird to remove messages off the server but theres no option to check

The Help screen says to "Set Thunderbird to delete messages from the server: go to "Tools -> Account Settings -> Server settings", and uncheck "Leave messages on server." " I dont have that option to uncheck when I goto that screen. What am I missing??? btw my email address is [personal information removed]
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  • EMPLOYEE
    I’m confident
    1
    Roland Tanglao (Thunderbird Technical Support Lead) September 01, 2009 19:00
    H Bobb:

    Are you using the IMAP email protocol or POP? With IMAP there's no "Leave messages on server option"; this option is only present for POP.

    If you are using IMAP:
    Go to Tools / Account Settings Sserver settings> then under "When I delete a message" check either "remove it immediately" or "move it to this folder" depending on what you want!
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  • My situation is peculiar: I'm a writer and a lot of my e-mail is business-related: when I'm looking after grandchildren, I use the MacBook at their house to continue researching and writing, but when I go travelling, I want to use the Mini as a basic email machine. I really NEED to have all the email archived on one machine, because a given book can be the subject of negotiations over about three years.

    My MacBook uses POP in Thunderbird 2.0.0.23, so it's able to leave messages on the server to be downloaded later onto my desktop (Windows XP Pro, now with Thunderbird 3). Now I'm setting up an HP Mini running Windows 7 Starter, and that has set me up as IMAP. Is there an easy way to revert to POP in Thunderbird 3? It looks to me as if there is no option to change.

    If I can't change to POP in Thunderbird 3, what POP-friendly versions of Thunderbird will run under Windows 7 Starter, please?

    Peter Macinnis, petermacinnis@ozemail.com.au
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  • I’m hopeful now
    Me again: looks like part of the answer is to be found in http://getsatisfaction.com/mozilla_me... I will try deleting and re-installing 2.0.0.23 and see how I get on.
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  • I’m miserable
    Well, I got 2.0.0.23, uninstalled the newer version, installed the older one, but something, somewhere, some still small voice, is saying "oh no, you want IMAP, not silly old POP!" I'm out of ideas. Help!
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  • Peter: You can set up TB to do POP, but -- unfortunately -- you can't change an IMAP server to a POP server after the account has been created. Basically, you delete the email account (that's configured with an IMAP server), then add it again -- but you have to "fool" the autoconfiguration process. See this topic:
    http://getsatisfaction.com/mozilla_me...

    And, specifically, this reply:
    http://getsatisfaction.com/mozilla_me...

    While the instructions were for AOL, the basic delete/add instructions apply; you just need to configure the port and connection security as required by your mail service provider.
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    • This is superbly detailed while at the same time being concise. I doff my hat to you for setting it out as you have. As an old-time computing person (dating back before there were such things as hackers in any sense), I have always had great respect for and faith in the other people who were out there. I am delighted to have had this prejudice confirmed. Thanks, Michael.
    • I really wish this was documented as a "before you start" kind of thing, although even then I doubt I would have realised the implications of choosing IMAP/POP. It's always a bit of a pain having to set up a new machine and migrate things like old emails, but then having to set up a whole new account because you didn't realise the autodetect would lead you to a fundamental mistake... now that's really annoying.
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  • I’m deliriously and dangerously overjoyed
    The configuration for TB2 was as easy as pie. I didn't even need to specify Port 110 for pop--the one trap was that I needed to know that my pop server was pop.ozemail.com.au (where ozemail.com.au is my ISP's domain). I got it by old memories and looking at the settings on my MacBook: hopefully, some future trappee may find this helpful.
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  • I’m agast at complexity for nothing other than the sake of gadgetry
    I wish to God and all his disciples that you would change back to a Manageable solution for TBird 3+ as the old way of specifying mail settings was MUCH more stable and simple.
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  • Try the manual account set up option in MailTweak:

    http://mailtweak.mozdev.org/

    slmacann, you've identified the real problem here. Some users want what POP does, others want what IMAP does. Explaining the two systems is non-trivial, and as you say, even an up-front warning would tend to confuse many users. Many people seem to view what they do (and always have done) as normal, and any other way as a horrendous aberration that no-one in his right mind would ever choose to do. Hotmail users are distressed by the provided POP connection moving all their stuff from server to PC; people unwittingly set up on IMAP always seem to complain that they can't remove stuff from the server. You can't win. ;)

    When it works well, with TB3's auto-setup all you need to know are your email address and password. When it doesn't work, the Edit button gives you control. I really don't understand why the "Manual Setup" button is there as it is misleading and unhelpful - it might be useful if you want to defer connecting to the server, but that's about it IMHO.

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