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I’m Frustrated at the boss

The Boss messed up his email Please help.

I got one of the Boss' to use this and he was trying to make a folder and did something I cant figure out. In the left pane where the folders are the top line in all of my accounts is the email account for that group of folders (letter Icon) well now the top of his is just the inbox (letter with green arrow icon) The account name with the icon of the computer is at the bottom. Every time we try to make a new folder to file his emails in it goes down under the name with the computer instead of going as a sub folder of the inbox. Re reading this it seems kinda round about but I havent got a clue as to make it sound clearer. If someone wants screenshots of what I am asking I will be happy to provide them. Thank you.
Lisa
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  • Ok Here is 3K words then
    Shot 1 is how he messed up his box. He said he went to "Create a New Account" when he wanted a folder.
    Shot 2 is what he did after I said I would look into it. I haven't a CLUE what he did there. (They think I am some Computer wizard but I make it up as I go along)
    Shot 3 is MY folder where I want his to be like again. With his account at the top and the folders underneath. If all 3 wont fit here i will add another post.
    THANK YOU!
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  • As you can see any of those email address's I can be reached at. If you need more information.
    Lisa
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  • OK, don't panic.

    As I understand it, TB treats anything in certain folders as candidates for files that store email accounts. What we can see here are the files that properly live in a folder above where they are now. In fact, I'd guess that he's copied all these files into a subfolder, since we can actually see the profiles folder itself, uu0gpf88.default. The original account/folder, if it's intact is all still there, I hope. So all this other stuff can almost certainly just be deleted.

    I'd suspect that he's tried to create a new account by going out to the OS and copying folders in Windows Explorer, rather than doing it as designed, within TB, by File|New|Email Account...

    It looks as if you've renamed your "Local Folders" as "L Cook".... Yes?

    "They think I am some Computer wizard but I make it up as I go along" - me too. ;)

    It would be handy to see pic 1 but set to All Folders instead of Unified Folders.
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