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I’m a bit disapointed

Thunderbird 3.1 runs forever while downloading messages

While Thunderbird 3.1 looks great I have to stay with Thunderbird 2.0 as Thunderbird 3.1 can't get my mail. It starts 'looking for folders...' and then starts downloading messages but runs forever (i had to stop it after running about one hour) I had a similar problem with Thunderbird 3.0. In Thunderbird 3.0 for example the message 'downloading message 37/33...' appeared after 1hour of downloading and shows that there must be a bug there. At the same time unified folders Inbox contains messages from only two of my three email accounts. My operating system is Windows XP3. My mail provider is 'Fastmail'.I would appreciate any help.

Apostolos Kyritsis
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  • Before we start, try compacting all your folders. V2 was very bad at not compacting them automatically and many of the upgrade problems are from that cause.
    • Dear Matt
      Thank you very much for examining the problem i have reported
      I tried compacting my folders but nothing happened (i used the option 'compact folders' in File menu')
      Thunderbird 3 still doesn't work. I sent for example a mail to myself and Thunderbird didn't get it.
      In my Inbox there are about 690 messages
      I took a screen shot from my computer with Thunderbird working where the message 'downloading 12 of 10 in kyritsis' appears in status line, indicating some kind of a bug. In this screenshot one might see also the structure of folders and subfolders (could that be the source of the problem? These folders were imported from Outlook to Thunderbird 2 and from Thunderbird 2 to Thunderbird 3). I could send this screenshot, perhaps it could be helpful.
      Thank you again

      Apostolos Kyritsis
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    Dear Matt
    Finally the problem was solved at Thunderbird version 3.1.6. This version was not running for ever when getting mail, instead it was terminating with connection time out. When i changed my account settings from -Server Settings/Security Settings/Connection Security from 'none' to 'SSL/TLS' i could get my mail with no problem. My avast antivirus program protested and said that it could not check mail for viruses with SSL/TLS setting on, but i could see no other option. As i have mentioned earlier, my mail provider is fastmail, my antivirus program is Avast and my firewall is Outpost 7.0. Thunderbird 3.1 is great and i am very happy with it.
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