Help get this topic noticed by sharing it on Twitter, Facebook, or email.
Thunderbird 3 Disasters
Thunderbird 3 Disasters
Thunderbird apparently has corrupted another program which no longer works in spite of uninstalling and reinstalling from external source. It worked a few days ago. There is no "stop" icon now to use when download of email has hung-uo. Some emails lost in download. Sometimes Inbox directory is not available. Sometimes "Get Mail" is not available for a long period. Thunderbird seems very unstable now. I'm a long time user and can't download a previous version from the suggested site as it would take two hours or more.
2 people have
this problem +1
this problem +1
Martha, From your statement I assume you are on a very slow internet connection.
While there is no STOP buttom, Thunderbird will timeout after 4 minutes of inactivity on the line, so it is unlikely it is hung up. It is however likely that someone has sent huge emails that are taking 20 minutes to half an hour to download.
Martha, Thunderbird did not corrupt another program. It does not even use the registry. What other program is causing difficulty? I hope it is not the anti virus program, because it acting up would cause all of this list of problems you are having.
Get mail will certainly not be available if it is waiting to complete downloads.
What do yuo mean the inbox disappears. Is it that the list of messages does not appear?
Have you tried right clicking the folder selecting properties and then the repair button?
Have you tried starting Thunderbird in it's safe mode? There will be an entry on the start menu for that.
Nope... Sure don't work for any one in the computer industry, least of all Mozilla.
My statement is based on the fact that Thunderbird runs cross platform and as such is basically a load of Java. It does not use any of the default data storage's and about the only way it could have a bad interaction with utility software would be in over writing memory and in which case both programs usually crash.
What utility are we talking about anyway?
I blame the anti virus because it is usually the first place to look if a program is not working correctly. Especially low level utilities. Low level utilities often look to the anti virus programs as a Virus and require a manual exception in the anti virus program to run correctly.
Safe mode is a special diagnostic mode of Thunderbird, and an entry has been put on the start menu for it, I think, since Version 3 came out.
It will disable all add ons. Especially those inserted by ad blockers and anti virus programs (there I go again). The absence of the get mail button certainly sounds like an addon. Here is a detaild explanation of safe mode.
The most recent anti virus problems have been caused by Avast and Alvira. But none are exempt.
I have seen many complains as you say about lost email. Personally I have never had a problem. But then I use POP mail because the whole synchronization thing that goes with IMAP just leaves me cold.
Lost email is a very contentious issue, but the vast majority of this lost email is not lost. The program is simply doing what is asked of it by people who don't know what they have asked for, or mail providers simply dump it because it does not fit into there acceptable attachment rules.
This article was created for the lost email scenario
The deleting of inbox contents after a week is simply people not understanding POP mail. Thunderbird deletes mail from the server after 7 days by default. The POP standard says it should be done immediately on download, but complaints have seen the default action modified in Thunderbird. It can also be set to until I delete the mail, which amount to permanent retention.
I have great difficulty with the retention of mail on the server as my 10mb maii box there gets full very fast if stuff is left a week. So I for one am not happy with the default and must manually change it to delete on download.
The number of Bugs that affect every day usage is far less than most people on here imagine. This is partly because if the program does not do what they want when they want people consider it a Bug. Even when the program is functioning exactly as it is supposed to.
On the View menu, select folders and set it to all. Then you can right click to your hearts content. (I hate the unified folders)