I’m confused

Thunderbird Outbox: To send or not to send?

I'm having intermittent trouble connecting with my Email provider. ISP and Email privider are blaming each other.

If I have messages sitting in my Outbox, will it send automatically, or will I have to keep telling it to send Unsent messages, and hope I hit a time when the connection holds.

In all my searching, I have not seen mention of this either way.
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  • some info:
    http://kb.mozillazine.org/Outbox
    https://getsatisfaction.com/mozilla_m...

    To configure 'Offline' settings:
    Tools > Options > advanced > Network & disc Space tab
    click on 'Offline' button

    make your selections
    eg:
    always startup online

    you could select 'Send unsent messages when going online?' and choose 'yes'

    select 'ask me' for other options
    then click on ok to save changes
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  • select 'ask me' for other options
    then click on ok to save changes

    That refers to incoming mail when going offline, not sending mail.

    I have it start on Window's start and always online after that. Checks for mails every 5 minutes.

    But how often does the Outbox try to send mail, or do I have to do it manually??
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  • quote
    "
    Sending mail in the Outbox

    To send all the mail in the Outbox, choose: File – Send Unsent Messages Alternatively, get a context menu for the Outbox (for example, by right-clicking it) and choose: Send Unsent Messages....

    ...When Thunderbird is offline and you switch it online, and there are unsent messages in the Outbox, Thunderbird normally asks you whether you want to send them. You can clear the checkbox "Always ask me when I go online" in the alert to prevent it from appearing again. You can reset the checkbox by using the Offline Settings dialog described above.
    "

    Thunderbird goes 'offline' when you lose internet connectivity or if you choose to use Thunderbird in 'offline' status.

    You can always use the manual method of sending emails stored in the outbox.

    But in the case of interrupted internet connectivity:
    If internet connectivity returns, then the status should return to 'online'.
    Setting the option to 'Send unsent messages when going online?' and choose 'yes' will auto send all contents of Outbox.
    This is also the case if you manually choose to go back 'online'.
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  • The problem is, I never lose INTERNET connectivity. I just have intermittent problems connecting with my email provider. Which means Thunderbird never detects an offline condition. Which means none of those events are triggered.

    I tell it to send the Unsent messages in my Outbox. When it times out with my email provider, I get an error dialog box telling me so. I hit okay.

    So the questions remains, if I have mail in my Outbox, will Thunderbird AUTOMATICALLY try to send them periodically, or will it wait for me to do it manually. (MS Office will keep trying in the background, with no user interaction.)
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  • Martin if thunderbird thinks it is offline it will not try and send mail. So check the File menu > Offline >work offline.

    I think you will find most of your intermittent problems related the whatever anti virus program you have installed.

    You will also do better if you remove Thunderbird from the windows startup. It is not designed to operate under those conditions (they are as extreme as expecting your phone to not complain when the outside temperature fits 50 degrees celcius.)

    If you send and receive a lot of mail, or have a high utilization on your internet bandwidth (gaming, bit torrents streaming video or sharing with multiple devices) you may find the the 5 minute setting is also to short. It is in breach of the TOS at Live/Hotmail/MSN/Outlook.com where attempts to connect at less than 15 minute intervals it simply ignored by their servers.

    If your using a good mail provider who offers IMAP with Push (even google offer it) you get mail pushed to your by the server when it gets it and the whole cheching checking thing is simply moot.
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  • excellent help info from Matt.
    Please check the points raised.

    If Thunderbird is not 'offline' and you have internet connectivity, then you can only send manually from the Outbox.
    However, there is an addon which allows you to set date and time of sending emails. But this will not resolve the issue of difficulty in connecting to the server, so check out the issues raised by Matt first..
    Addon :
    https://addons.mozilla.org/en-us/thun...
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  • I’m happy
    Thanks everybody.

    Anje, you answered the main question of this thread.

    If Thunderbird is not 'offline' and you have internet connectivity, then you can only send manually from the Outbox.

    Matt, thanks for the info. I was trying to stay away from the connection problem in this thread because there is info I have not made available and was not related to the T-bird functionality of the Outbox. The email connectivity problem is affecting MS Outlook on half a dozen other computers as well as T-bird on mine. The ISP says the connection and speed check out. The email provider says if it was a problem on their sever then it would be affecting all the locations not just ours. All locations have been running the same Symantec Cloud Endpoint Protection since I started here over a year ago.

    Remove T-bird from the startup folder?? I don't know if I can do that. That is like telling an Englishman not to give tea to a comrade with a belly wound. It is sound advise but hard to stomach.

    I hereby declare this thread closed.
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